Senior Technology Analyst & Solutions Designer

Socket.dev; San Francisco (CA); On-site; USD 134,000 - 169,000; Full time

Job summary

City and County of San Francisco seeks a Senior Technology Analyst/Designer to oversee complex systems development, from needs analysis and cost-benefit studies through design, testing, and production deployment. Responsibilities include user research, feasibility studies, documentation, and post-implementation evaluation.

The role requires 3 years in information systems, an associate degree or equivalent, and the ability to coordinate with vendors, analysts, and stakeholders to deliver digital

Qualifications

• Associate degree or equivalent credits in business/IT fields.
• Three years in information systems including analysis, design and IT project management.
• Substitution options for degree available as stated in the job ad.
• Education and experience verification may be required.

Responsibilities

• Identify opportunities to automate and improve business processes.
• Analyze needs, research software across platforms, define success criteria.
• Develop system requirements and detailed design specifications.
• Assess feasibility and ensure designs meet user needs.
• Develop, test, and deploy software changes.
• Provide technical support and troubleshoot system issues.
• Coordinate analysis, training, and deployment for complex systems.
• Interface with users to gather needs and analyze feedback.
• Prepare service requests and estimate effort and cost.
• Provide production support and reporting.
• Coordinate with vendors and contractors to complete projects.
• Design and generate reports and manage data conversions.
• Define security levels and test database applications.

Skills

Needs analysis

Cost-benefit analysis

System analysis

Business process design

Project management

User research

Usability testing

Requirements gathering

Documentation

Training

Education

Associate degree in a relevant field

Tools

Databases

SQL

Job description

City and County of San Francisco seeks a Senior Technology Analyst/Designer to oversee complex systems development, from needs analysis and cost-benefit studies through design, testing, and production deployment. Responsibilities include user research, feasibility studies, documentation, and post-implementation evaluation.

The role requires 3 years in information systems, an associate degree or equivalent, and the ability to coordinate with vendors, analysts, and stakeholders to deliver digital