Senior Technician, Facility Services, HVAC/Refrigeration

Walmart Inc.; Kannapolis (NC); On-site; USD 48,000 - 96,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Walmart in Kannapolis, NC seeks a Senior Technician to lead HVAC/R installation, maintenance, and troubleshooting of commercial systems. You will oversee preventive maintenance, refrigeration units, and field teams, ensuring safety and regulatory compliance.

You will manage refrigerant handling, inventory, and vendor relationships while documenting work orders and training technicians. Strong OSHA/EPA knowledge is essential.

Qualifications

• 3 years’ HVAC/grocery rack refrigeration experience or 6 years with an AAS in HVAC/R.
• EPA Type I and II or Universal refrigerant handling certification.
• Valid HVAC/R journeyman where required; state driver’s license.

Responsibilities

• Oversee installation, commissioning, and maintenance of HVAC/R systems.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues.
• Manage preventive maintenance programs and vendor relationships.
• Mentor field teams and provide hands-on training; participate in on-call rotations.
• Maintain documentation, logs, and reports with accuracy.

Skills

HVAC/R installation

Diagnostics & troubleshooting

Field team leadership

Inventory management

Documentation

Safe vehicle operation

Education

AAS in Air Conditioning & Refrigeration

2-year HVAC/R tech program

Tools

Word

Excel

Outlook

PowerPoint

Job description

Position Summary

What you’ll do... Role summary: The Senior Technician, Facility Services, HVAC/Refrigeration, leads the installation, maintenance, and troubleshooting of commercial and industrial HVAC/R systems, ensuring compliance with safety and environmental standards. This role oversees preventive maintenance programs, manages refrigeration units, and coordinates field teams to optimize system performance. The position requires detailed documentation, adherence to regulatory codes, and collaboration with cross‑functional teams to implement operational improvements. Additionally, the Senior Technician provides hands‑on training, supports critical service needs, and manages parts inventory and vendor relationships to maintain efficient facility operations.

About the team

This team works closely with management and business partners to prioritize tasks, resolve issues, and implement effective solutions while upholding safety and environmental standards. Members apply expertise in preventive maintenance, equipment repair, and resource management to support continuous improvement and operational excellence. Committed to dependable service aligned with Walmart’s values, the team fosters a professional environment that supports business needs and ensures compliance with industry regulations and company policies. Their efforts contribute to reliable facility operations and sustained performance across HVAC and refrigeration systems.

What you’ll do

Oversee installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and building pneumatics. Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues to ensure optimal system performance. Implement and monitor preventive maintenance programs to reduce downtime and extend equipment life. Manage refrigerant handling, inventory, and vendor relationships in compliance with environmental and safety regulations. Coordinate and mentor field teams, providing hands‑on training and evaluating skill development. Participate in on‑call rotations to support critical business needs outside regular hours. Maintain company vehicles and ensure adherence to safety and operational policies.

What you’ll bring

• Proven expertise in installation, commissioning, and maintenance of HVAC/R systems, including refrigeration and HVAC units.
• Strong diagnostic and troubleshooting skills for mechanical, electrical, and refrigerant systems in commercial settings.
• Knowledge of OSHA standards, EPA refrigerant handling protocols, and compliance with federal, state, and local HVAC/R codes.
• Experience leading field teams, mentoring technicians, and managing escalated service calls.
• Ability to manage parts inventory, vendor relationships, and coordinate service calls to meet business.
• Proficient in documenting work orders, maintenance logs, and submitting required reports accurately.
• Skilled in operating company vehicles safely and in accordance with policies.
• Commitment to continuous improvement, safety training, and adapting to evolving technologies and processes.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Hourly Wage Range

The hourly wage range for this position is $35.00 - $70.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain TypeI and TypeII or Universal Environmental Protection Agency certification for refrigerant handling.
• Where required, HVAC‑R/ Mechanical Journeyman.
• 1 year’s experience in plumbing, electrical, material handling equipment, or related area or 2 years’ Walmart store experience.
• Valid state‑issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
• Commercial driving record with no more than two (2) moving violations in the last three (3) years.
• No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Preferred Qualifications

• Completion of a 2‑year technical/vocational HVAC/R program or 2‑year associate’s of applied science A/C and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and C02 systems.

Primary Location

2420 SUPERCENTER DR NE, KANNAPOLIS, NC 28083-6426, United States of America Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Walmart

Fifty years ago, Sam Walton started a single mom‑and‑pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.