Senior Technician - Charlotte

Hoist & Crane Service Group Inc; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading heavy equipment service provider in Charlotte seeks a Senior Technician to modernize and repair cranes. The role requires 5-7 years of crane repair experience, strong communication, and safety compliance. This position involves troubleshooting and maintenance duties in various environments, with a requirement to provide on-call services. Candidates must be able to work at heights and possess relevant tools and skills.

Qualifications

• 5-7 years of crane repair and maintenance experience.
• 3-4 years electrical and/or mechanical experience.
• Valid driver’s license and acceptable driving record.
• Willingness to work off the ground at various heights.
• Basic computer skills for web-based inspection programs.

Responsibilities

• Perform routine maintenance, troubleshooting, repairs, and upgrades of cranes.
• Train and mentor field technicians.
• Consult with customers regarding repair and safety issues.
• Maintain company-issued equipment and vehicles.

Skills

Electrical repair

Mechanical repair

Communication

Teamwork

Safety compliance

Education

Vocational/Technical training certificate

Tools

Hand tools

Job description

General Job Description

The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position may perform routine maintenance, troubleshooting, repairs and upgrades; as well as solving complex problems when the crane malfunctions. This position requires self-sufficiency, leadership abilities, effective communication and professionalism in order to lead field technicians and serve as the liaison between HCSG management and customers. The Technician works in a safety-first environment. HCSG is a 24/7 service company that requires technicians to be available on-call and provide after-hours or weekend services as required due to customer needs.

Responsibilities

• Must be able to be on-call and provide after hour services as required.
• Troubleshooting, repairing, inspecting, and upgrading industrial hoists and cranes in the field at customer locations.
• Train and mentor field technicians.
• Perform OSHA required hoist and crane inspections and generate inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis.
• Consult with customers regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their services.
• Maintain all company issued equipment, vehicle, and assets in a safe and proper working order.
• Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies.
• Maintain supply of HCSG forms and miscellaneous materials in the company vehicle.
• Maintain the ability to work with others in a team environment.
• Attend company provided trainings and seminars as required.
• Participate in HCSG 5 Marks program.
• Other duties as assigned.

Physical Demands

The work is labor intensive. Must be able to lift up to 50lbs on a daily basis and up to 100lbs on a rare basis. The position requires 90% of frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting and prolonged standing and sitting. Occasional pushing, pulling, kneeling, and crawling are required. The job involves great hand–eye coordination. Heights exceeding 50 feet are normal when maintaining a crane. Travel may be required (20-50%) and willingness to work various shifts to accommodate the needs of HCSG branches and customers, including on-call and overtime. Travel out of town may be required at the discretion of the company.

Work Environment

Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme temperatures depending on the weather. In summer months, temperatures can exceed 120 degrees. This position will be frequently exposed to noise, heights, fumes, dust, and odors.

Minimum Qualifications

• At least 5-7 years of crane repair and maintenance experience
  • At least 3-4 years electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
• Must have a valid driver’s license and acceptable driving record
• Must always commit to working and driving safely
• Must be willing to work off the ground at various heights
• Must have basic computer skills to work with web-based crane inspection programs
• Must be able to communicate well with others and work independently or as a team
• Knowledge of hand tools and/or possess hand tools

Preferred Qualifications

• Vocational/Technical training certificate

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.