Senior Technician - Charlotte

Hoist & Crane Service Group; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Hoist & Crane Service Group is seeking a Senior Technician to specialize in modernization and repair of cranes. The role requires leading field technicians, being the liaison between management and customers, and performing maintenance, troubleshooting, and upgrades in a safety-first environment.

The position demands on-call availability, weekend work as needed, and travel as required to customer sites. Strong communication and leadership are essential in coordinating inspections and safety

Qualifications

• 5-7 years crane repair & maintenance experience
• 3-4 years electrical and/or mechanical experience in lieu of crane repair & maintenance
• Must have valid driver's license and acceptable driving record
• Must be willing to work off the ground at various heights
• Must have basic computer skills to work with web-based crane inspection programs
• Must be able to communicate well with others and work independently or as a team
• Knowledge of hand tools and/or possess hand tools
• Must be able to pass a pre-employment drug test and background checks

Responsibilities

• On-call and provide after-hour services as required.
• Troubleshooting, repairing, inspecting, and upgrading industrial hoists and cranes at customer locations.
• Train and mentor field technicians
• Perform OSHA required hoist and crane inspections and generate reports and repair orders
• Communicate with Service Manager and Branch Manager to schedule daily work
• Consult with customers on repair and safety recommendations
• Maintain company equipment, vehicle, and assets in good order
• Be willing to travel 20-50% and work varied shifts as required

Skills

Crane repair

Electrical experience

Mechanical experience

Safe driving

Communication

Education

Vocational/Technical training certificate

Job description

General Job Description

The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position may perform routine maintenance, troubleshooting, repairs and upgrades; as well as solving complex problems when the crane malfunctions. This position must encompass self-sufficiency, leadership abilities, effective communication and professionalism in an effort to lead field technicians and be the liaison between HCSG management and customers. The Technician position works in a safety‑first type of environment. HCSG is a 24/7 service company that requires technicians to be available on‑call and provide after hour or even weekend services as required due to customer needs.

Duties & Responsibilities

• Must be able to be on‑call and provide after hour services as required.
• Troubleshooting, repairing, inspecting, and upgrading industrial hoists and cranes in the field at customer locations.
• Train and mentor field technicians
• Perform OSHA required hoist and crane inspections and generating inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis.
• Consult with customers regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their services.
• Maintain all company issued equipment, vehicle, and assets in a safe and proper working order.
• Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies.
• Maintain supply of HCSG forms and miscellaneous materials in the company vehicle.
• Maintain the ability to work with others in team environment.
• Attend company provided trainings and seminars as required.
• Participate in HCSG 5 Marks program
• Other duties as assigned

PHYSICAL DEMANDS

The work is labor intensive. Must be able to lift up to 50lbs on a daily basis. Must be able to lift up to 100lbs on a rare basis. This position requires 90% of frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting and prolonged standing and sitting. It requires occasional pushing, pulling, kneeling, and crawling. The position also involves great hand and eye coordination. Heights exceedingly over 50 feet from time to time are normal to incur on a daily basis to maintain a crane. Employee will be required to travel from time to time (20-50%) and must be willing to work various shifts to accommodate needs of HCSG branches and customers. This includes on‑call and overtime. Travel out of town may be required at the discretion of the company.

WORK ENVIRONMENT

Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme hot and cold temperatures depending on the weather. During summer months, temperatures can exceed 120 degrees. This position will be frequently exposed to noise, heights, fumes, dust, and odors.

Minimum Qualifications

• At least 5-7 years of crane repair & maintenance experience
• At least 3-4 of years electrical and/or mechanical experience in lieu of crane repair & maintenance experience.
• Must have a valid drivers license and acceptable driving record
• Must always commit to working and driving safely
• Must be willing to work off the ground at various heights
• Must have basic computer skills to work with web-based crane inspection programs
• Must be able to communicate well with others and work independently or as a team
• Knowledge of hand tools and/or possess hand tools

Preferred Qualifications

• Vocational/Technical training certificate

Must be able to pass a pre‑employment drug test and background (DISA) and submit to random and annual drug testing as required.