Senior Technician

Sir Grout Tampa; Westfield (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance stipend

Paid time off

401(k)

Bonus based on performance

Company car

Free uniforms

Training & development

Opportunity for advancement

Job summary

Sir Grout is seeking an experienced restoration technician to serve residential clients across North and Central New Jersey. This hands-on, on-the-road role requires craftsman pride, independence, and leadership to drive high quality outcomes.

You will lead projects, perform tile and grout work, restore natural stone, and ensure exceptional customer satisfaction while using professional equipment. This full-time role offers a stable schedule and clear opportunities for advancement.

Qualifications

• Hands-on experience in tile, grout, flooring, stone restoration, caulking, construction, maintenance, handyman work, painting, auto detailing, pressure washing, or related service trade.

Responsibilities

• Lead assigned residential restoration jobs from arrival through final customer walkthrough and payment.
• Perform tile and grout cleaning, grout color sealing, regrouting, caulking, minor tile repairs, and other hard-surface restoration services.
• Hone, polish, seal, and restore natural stone surfaces such as marble, granite, slate, and travertine based on training and job requirements.
• Operate professional restoration equipment safely and efficiently while protecting the customer’s property and maintaining a clean job site.
• Communicate clearly with customers, answer questions, set expectations, and ensure they are thrilled with the completed work.
• Maintain the service vehicle, tools, equipment, inventory, and materials to company standards.
• Complete job documentation, process payments, and use company technology accurately and on time.
• Train, coach, and encourage newer technicians while creating a positive, respectful environment where teammates can do their best work.

Skills

Tile restoration

Grout restoration

Caulking

Stone restoration

Maintenance

Handyman work

Painting

Pressure washing

Job description

• Supportive and collaborative work environment
• Health insurance stipend
• Paid time off
• 401(k)
• Bonus based on performance
• Company car
• Free uniforms
• Opportunity for advancement

Full-Time | $60k-80k Base + Bonuses | Day Shift | No Nights | No Weekends

About Sir Grout

Sir Grout is a leading provider of grout and tile restoration services, committed to revitalizing surfaces and transforming spaces. We are seeking an experienced technician to serve residential clients throughout North and Central New Jersey. This exciting hands-on, on-the-road role is ideal for someone who takes pride in craftsmanship, can lead jobs independently, wants to help build and shape a positive, high-performing team.

Benefits

• Supportive and collaborative work environment
• Employee-first, team-focused culture
• Health insurance stipend
• Competitive salary
• Paid time off
• 401(k)
• Bonus based on performance
• Company car
• Free uniforms
• Opportunity for advancement
• Training & development

Full-Time | $60k-80k Base + Bonuses | Day Shift | No Nights | No Weekends

About Sir Grout

Sir Grout is a leading provider of grout and tile restoration services, committed to revitalizing surfaces and transforming spaces. We are seeking an experienced technician to serve residential clients throughout North and Central New Jersey. This exciting hands-on, on-the-road role is ideal for someone who takes pride in craftsmanship, can lead jobs independently, wants to help build and shape a positive, high-performing team.

Why Join Sir Grout?

• Stable, year-round, full-time work with a consistent day schedule.
• Competitive base pay plus production, customer-review and performance bonus opportunities.
• Paid training and development in specialized restoration techniques and professional equipment.
• Paid time off and company-paid holidays.
• Health insurance stipend.
• Company vehicle, tools, equipment, uniforms, materials, and safety equipment provided.
• Employee-first, team-focused culture where leaders listen, strong work is recognized, and everyone is treated with respect.
• Collaborative environment where technicians share knowledge, support one another, and succeed as a team.

What You’ll Do

• Lead assigned residential restoration jobs from arrival through final customer walkthrough and payment.
• Perform tile and grout cleaning, grout color sealing, regrouting, caulking, minor tile repairs, and other hard-surface restoration services.
• Hone, polish, seal, and restore natural stone surfaces such as marble, granite, slate, and travertine, based on training and job requirements.
• Operate professional restoration equipment safely and efficiently while protecting the customer’s property and maintaining a clean job site.
• Communicate clearly with customers, answer questions, set expectations, and ensure they are thrilled with the completed work.
• Maintain the service vehicle, tools, equipment, inventory, and materials to company standards.
• Complete job documentation, process payments, and use company technology accurately and on time.
• Train, coach, and encourage newer technicians while creating a positive, respectful environment where teammates can do their best work.
• Communicate openly with the team, share lessons learned, and step in to help when another technician needs support.
• Represent Sir Grout with professionalism, integrity, accountability, and pride at every job.

Expectations

• Work independently, manage time effectively, and take ownership of assigned jobs and customer outcomes.
• Troubleshoot field conditions, adapt the service plan when appropriate, and eliminate concerns before they become larger problems.
• Inspect completed work for quality and consistency before presenting results to the customer.
• Strengthen team culture through clear communication, respect, reliability, and a solutions-focused attitude.

Experience And Qualifications

• Hands-on experience in tile, grout, flooring, stone restoration, caulking, construction, maintenance, handyman work, painting, auto detailing, pressure washing, or a related service trade.
• Caulking experience preferred; tile installation/repair and natural-stone honing or polishing experience are highly valued.
• Strong attention to detail and pride in delivering quality workmanship.
• Clear communication skills and the ability to resolve customer concerns professionally.
• Comfort using mobile technology for job information, photos, paperwork, and payments.
• Valid New Jersey driver’s license with a clean driving record.
• Ability to pass a background screening.
• Ability to lift and carry 40-50 pounds, kneel or bend as needed, and work on your feet throughout the day.
• Reliable, punctual, self-directed, safety-minded, and committed to being a positive, dependable teammate.
• A team-first attitude and the maturity to give and receive feedback respectfully.

Compensation

Base pay: $60k-80k base salary, based on relevant experience and demonstrated skill. Additional earnings: performance-based production and customer-review bonuses.

Core Competencies

Attention to detail | Time management | Customer service | Problem-solving | Teamwork | Coaching | Honesty and integrity | Positive attitude

Sir Grout is an Equal Opportunity Employer.

Compensation: $60,000.00 - $80,000.00 per year

From two business partners with a vision to franchise locations across the United States, Sir Grout is a distinctive hard surface care brand that leads the industry, one grout coloring appointment at a time. Our tight-knit community of founders, franchise owners, and technicians has spread across the east coast and into several midwestern states to continue connecting with customers everywhere. We've even expanded our franchise to include other hard surface services that keep our franchise owners' days rewardingly full and our customers impressed with the results.

Innovate With Us and Make a Difference!

If you are into hard surface restoration and care about customer satisfaction, this is the perfect place for you.