Senior Technical Writer

Deel; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Senior Technical Writer and play a pivotal role in shaping the documentation for APIs and integrations. You'll collaborate with experts to create clear, structured content that enhances the developer experience. This position offers a unique opportunity to be part of a dynamic team that values clarity and accessibility. With a strong emphasis on innovation and inclusivity, you'll contribute to a platform that transforms global work. If you have a passion for technical writing and a knack for simplifying complex concepts, this role is perfect for you!

Benefits

Stock grant opportunities

Flexible remote work

Optional WeWork access

Qualifications

• 5+ years of experience as a technical writer.
• Proven experience creating technical documentation, including guides and API libraries.
• Strong knowledge of technical information architecture.

Responsibilities

• Create clear, accessible technical content for internal and external users.
• Build and maintain a comprehensive product knowledge base.
• Collaborate with teams to deliver timely release notes and updates.

Skills

Technical Writing

API Documentation

Communication Skills

Information Architecture

Content Strategy

Education

Bachelor's degree in Computer Science

Bachelor's degree in English

Bachelor's degree in Communications

Tools

Confluence

Jira

ZenDesk

Figma

Job description

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Deel is looking for a Senior Technical Writer to join the Knowledge Team to build out our documentation and developer guides for APIs and Strategic Integrations.

Do you thrive on making complex technical systems clear and usable through precise, thoughtful documentation?

Are you skilled at navigating APIs, integrations, and translating them into structured, accessible content for diverse audiences?

If you combine strong technical acumen with a passion for clarity, consistency, and developer experience, you might be the writer we’re looking for. The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences. You’ll have the opportunity to work with other writers and subject matter experts from our Developer Experience and Strategic Integrations team to craft content that supports this critical business pillar at Deel.

Responsibilities

• Work with subject matter experts to create clear, accessible technical content for internal and external users
• Build and maintain a comprehensive product knowledge base for organizational scale
• Audit and update existing content for clarity and accuracy
• Collaborate with product and enablement teams to deliver timely release notes and updates
• Create in-app content to provide users with information when needed
• Develop API and integration documentation for developers
• Advise teams on content strategies, best practices, and technical writing standards
• Implement and enforce content style guidelines for consistency
• Become an expert on Deel’s products, services, policies, and localized knowledge
• Use data to identify content gaps, track impact, and recommend tooling and process improvements
• Play a key part in designing and building Deel’s Developer Hub - a central space for integration guides and API documentation, helping to scale our developer experience
• Collaborate with the Developer Experience and Strategic Integrations teams to create clear, well-structured content that empowers both internal teams and external users.
• Design and implement templates to streamline documentation workflows, and share your expertise on best practices to improve content quality across the business

Qualifications

• Bachelor's degree in Computer Science, English, Communications, Business, or relevant technical field
• 5+ years of experience as a technical writer
• Excellent written and verbal communication skills in English
• Ability to simplify complex technical concepts for diverse audiences
• Proven experience creating technical documentation, including guides, code examples, and API libraries
• Strong knowledge of technical information architecture
• Experience designing infographics to explain technical processes
• Familiarity with Confluence, Jira, ZenDesk, Figma, and other collaboration tools
• Attention to detail with a focus on accuracy and clarity
• Experience managing technical writing teams, writing for SaaS/Fintech, UX content, and working with remote teams or cross-cultural audiences are a plus

If you’ve worked in hyper-growth startups or created content for global audiences where English isn’t the first language, we’d especially love to hear from you.

NB: A portfolio showcasing developer content such as API or integration guides will help your application stand out.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [e-mail] of the nature of the accommodation that you may require, to ensure your equal participation.

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