Senior Technical Trainer & Training Projects Lead

RRD; Columbus (OH); On-site; USD 39,537 - 60,077; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401(k) with company match

Tuition assistance

Job summary

RRD in Columbus, Ohio is seeking a Technical Trainer responsible for designing, developing, and conducting technical training for clients and employees. The role includes managing client relationships and overseeing trainer effectiveness.

Candidates should have over 5 years of experience, a Bachelor's degree, and possess strong organizational and communication skills. Benefits include competitive pay, health coverage, and 401(k) matching.

Qualifications

• 5+ years of experience in full life-cycle training objectives.
• Proven customer service skills for maintaining relationships.
• Excellent written, verbal and presentation skills.

Responsibilities

• Design, develop and conduct trainings for clients.
• Oversee training ensuring quality at all stages.
• Manage client relationships and assess training needs.

Skills

Project management

Customer service

Technical training

Microsoft Office

Adobe Creative Suite

Windows OS troubleshooting

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Adobe PDF

Microsoft Office certification

Job description

RRD in Columbus, Ohio is seeking a Technical Trainer responsible for designing, developing, and conducting technical training for clients and employees. The role includes managing client relationships and overseeing trainer effectiveness.

Candidates should have over 5 years of experience, a Bachelor's degree, and possess strong organizational and communication skills. Benefits include competitive pay, health coverage, and 401(k) matching.