Senior Technical Support

Technology Partners, Inc.; Indianola (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Technology Partners, Inc. seeks a Senior Technician Support to provide expert technical assistance across multiple projects, focusing on risk reduction testing (RRT) and verification and validation (V&V).

You will collaborate with engineers, designers, and vendors to troubleshoot complex problems. Ideal candidates have 3–5+ years of hands-on testing experience, strong analytical skills, and familiarity with Instron testing or similar tools.

Qualifications

• 3–5+ years designing, drafting, or providing technical support within a specialized discipline.
• Strong analytical and troubleshooting skills to resolve complex technical problems.
• Ability to manage multiple projects with effective prioritization.

Responsibilities

• Apply analytical and technical tools to support project testing and validation efforts.
• Lead selected technical activities to ensure project milestones are met.
• Troubleshoot and resolve complex technical problems, including Instron testing techniques.
• Manage multiple concurrent projects with prioritization and planning.

Skills

Analytical thinking

Troubleshooting

Cross-functional collaboration

Mentoring

Project prioritization

Education

High School Diploma or GED

Associate's Degree or 2-year trade/military school preferred

Tools

Instron testing

Job description

Technology Partners is currently seeking a talented Senior Technician Support.
Do you have experience providing advanced technical support, troubleshooting complex issues using analytical tools like Instron testing, and collaborating across multiple project disciplines?

Let us help you make your next big career move a reality!

What You Will Be Doing

In this role within the technical support team, you will deliver expert assistance on various projects, focusing on risk reduction testing (RRT) and verification and validation (V&V). You will work closely with cross-functional teams, including engineers and designers, to troubleshoot and resolve sophisticated technical problems. Your day-to-day activities will involve handling multiple projects, developing innovative solutions, and possibly leading technical activities or mentoring junior staff. This position is offering you the opportunity to contribute to critical technical initiatives and enhance project outcomes.

Key Responsibilities

• Apply a broad set of analytical and technical tools within your primary technical discipline to support project testing and validation efforts.
• Leverage your knowledge of a secondary technical discipline to enhance cross-functional collaboration and improve project results.
• Proactively seek assignments and take the lead on selected technical activities to ensure project milestones are met.
• Troubleshoot and resolve complex technical problems, including applying Instron testing techniques.
• Manage multiple concurrent projects by understanding priorities and planning daily activities efficiently.
• Develop creative and effective solutions to technical challenges while maintaining compliance with protocols.
• Provide guidance, training, or mentorship to designers and technicians when necessary.
• Collaborate effectively with a broad team of cross‑functional staff, including supervisors, engineers, and vendors.
• Support testing from concept development through V&V, and provide ongoing technical assistance as needed.

Required Skills & Experience

• 3-5+ years of experience designing, drafting, or providing technical support within a specialized discipline.
• High School Diploma or GED is required; an Associate's Degree or 2-year trade/military school is preferred.
• Possesses strong analytical and troubleshooting skills to resolve complex technical problems.
• Demonstrated ability to handle multiple projects simultaneously with effective prioritization.
• Excellent problem-solving skills with a focus on developing creative solutions.
• Strong interpersonal skills to mentor and collaborate with team members and cross-functional stakeholders.
• Experience with Instron testing or similar analytical testing tools is highly desirable.
• High School Diploma or equivalent and a valid Driver's License.

Desired Skills & Experience

• Experience working in a highly regulated industrial or manufacturing environment.
• Knowledge of additional technical disciplines, such as Mechanical or Quality Assurance testing.
• Previous leadership or mentorship experience with junior technicians or designers.
• Industry certifications related to technical testing or quality management.

Keywords

technical support, Instron testing, troubleshooting, V&V, risk reduction testing, cross-functional collaboration, mechanical, QA, troubleshooting skills, manufacturing

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK! Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go! Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!

All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.

Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.