Senior Technical Specialist, Data & Process Optimization

Edward Jones; St. Louis (MO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical and prescription drug

Dental and vision

401k retirement plan

Paid holidays

Vacation time

Employee Assistance Program

Job summary

Edward Jones is seeking a Technical Specialist II in the Operations division to support the client and branch life cycle, from account processing to reporting. The role emphasizes resolving complex questions, improving processes, and driving efficiency through data analytics using Power BI and Hyperion.

Applicants living within commuting distance to Tempe, AZ or St. Louis, MO should expect to work in the office four days per week.

Qualifications

• Strong analytical skills with ability to interpret complex data.
• Proficiency in Power BI, Hyperion queries, and Excel.
• Excellent written and verbal communication; detail-oriented.

Responsibilities

• Resolve technical and advanced business questions to drive efficiency.
• Take ownership of inquiries, prioritize work, and meet deadlines.
• Identify data analytic trends and report findings.
• Collaborate with stakeholders to define scope, root causes, and solutions.
• Identify and implement process improvements for activity review.
• Demonstrate strong organizational skills and quality focus.

Skills

Data analysis

Attention to detail

Microsoft Office

Communication skills

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Power BI

Hyperion

Excel

Job description

Edward Jones is seeking a Technical Specialist II in the Operations division to support the client and branch life cycle, from account processing to reporting. The role emphasizes resolving complex questions, improving processes, and driving efficiency through data analytics using Power BI and Hyperion.

Applicants living within commuting distance to Tempe, AZ or St. Louis, MO should expect to work in the office four days per week.