Senior Technical Solutions Architect

Akamai Technologies, Inc.; Dover (DE); On-site; USD 120,000 - 215,000; Full time

Benefits offered by this job

Healthcare

401K savings plan

Company holidays

Vacation PTO

Job summary

Akamai Technologies, Inc. is seeking a Senior Technical Solutions Architect to design solutions meeting business and technical needs for web performance customers. You will build relationships using a consultative approach and support Sales as a technical escalation point.

You will work with Engineering to influence product design, lead Pre-Sales enablement, and guide opportunities with deep domain knowledge of cloud, edge, DevOps and real-user monitoring.

Qualifications

• 8 years of experience in technical pre-sales and customer-facing roles.
• Bachelor's degree in Computer Science, Engineering or related field.
• Experience with web performance technologies and CDN is a plus.
• Strong communication skills to present technical and business topics.

Responsibilities

• Leading strategy and customer conversations in selling web performance products from a technical go-to-market perspective.
• Supporting strategic opportunities and accounts as a Pre-Sales technology specialist and technical escalation point
• Participating and contributing as the subject matter expert in one or more web performance products.
• Assisting Solutions Engineer teams with complex Proof of Concepts and escalated technical discussions to drive opportunities forward.
• Influencing strategy for products focusing on cloud and edge computing, DevOps, website/mobile apps, real-user monitoring, and CDN.
• Working closely with Engineering and Product Management to influence new product design and existing product roadmap.
• Leading Pre-Sales SME enablement groups in your specialized or other assigned domains.
• Leveraging a deep understanding of competitors to provide internal teams with guidance on how to surpass them.

Skills

Proxy architectures

Malware protections

Endpoint protections

Threat mitigation techniques

TCP/IP

HTTP/HTTPS

DNS

APIs

CI/CD

Cloud computing architecture

SAML

OIDC

IdPs

Authentication

Authorization

Communication of complex topics

Education

Bachelor's Degree in Computer Science, Engineering or related field

Job description

Would consulting with customers to build quality internet solutions excite you?

Do you enjoy being an industry thought-leader and technology strategist?

Join our entrepreneurial Web Performance pre-sales team

We work on the cutting-edge of web performance. We are responsible for the technical sales of our innovative performance products and services. We work in partnership across Akamai to ensure we present the right technical solution to our customers.

Partner with the best

As a Senior TSA, you'll design solutions meeting the business and technical requirements of web performance customers. You'll develop customer relationships using a consultative approach to address their challenges and achieve their business goals. The Senior TSA engages in complex customer opportunities while providing technical and market expertise to support Sales.

As a Senior Technical Solutions Architect, you will be responsible for:

• Leading strategy and customer conversations in selling web performance products from a technical go-to-market perspective.
• Supporting strategic opportunities and accounts as a Pre-Sales technology specialist and technical escalation point
• Participating and contributing as the subject matter expert in one or more web performance products.
• Assisting Solutions Engineer teams with complex Proof of Concepts and escalated technical discussions to drive opportunities forward.
• Influencing strategy for products focusing on cloud and edge computing, DevOps, website/mobile apps, real-user monitoring, and CDN.
• Working closely with Engineering and Product Management to influence new product design and existing product roadmap.
• Leading Pre-Sales SME enablement groups in your specialized or other assigned domains.
• Leveraging a deep understanding of competitors to provide internal teams with guidance on how to surpass them.

Do what you love

To be successful in this role you will:

• Have 8 years of experience and a Bachelor's Degree in Computer Science, Engineering or another related field
• Have experience working in large, complex customer facing environments
• Have experience in technical pre-sales working directly with customers
• Have experience with proxy architectures, malware, endpoint protections, and threat mitigation techniques.
• Demonstrate experience with technologies such as TCP/IP, HTTP/HTTPS, DNS, APIs, CI/CD and cloud computing architecture
• Have experience in technologies including DNS, Enterprise architectures, Cloud Security, SAML and OIDC, IdPs, Authentication and Authorization
• Have great communication skills, including the ability to present technical and business-related subjects to all audiences

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $119,600 - $215,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry-leading benefits including

• healthcare
• 401K savings plan
• company holidays
• vacation (in the form of PTO)