Senior Technical Solutions Analyst - GenAI

K57 Skechers USA, Inc.; Rancho Santa Margarita (CA); On-site; USD 150,000 - 185,000; Full time

Job summary

Skechers USA, Inc. is seeking a Senior Technical Solutions Analyst - GenAI to lead the GenAI platform SkechAI, ensuring end-to-end lifecycle from ideation to delivery. You\'ll partner with business units and engineering to identify value and steer use cases.

The role requires strong technical depth, Agile delivery, and excellent communication. You will oversee privacy and compliance including GDPR, and establish OKRs and KPIs to measure impact.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in product management or business analysis, preferably with experience in Generative AI, Artificial Intelligence, or related products.
• Experience working in a hybrid IT environment that includes a mix of traditional and modern technology stacks.
• Ability to communicate complex topics with precision and clarity.
• Ability to accurately categorize and effectively communicate requirements.
• Experience working directly with business-facing groups outside of development is a plus.
• Experience working within an Agile team is a plus.
• Extensive experience documenting development requirements, process flows, and testing requirements, as well as coordinating code reviews and documentation sign-offs.
• Ability to create strong presentations and roadmaps, and collaborate effectively with senior technology leaders.
• Strong communication skills and ability to work effectively as a team player.

Responsibilities

• Lead business user workshops to identify, collect user feedback and potential GenAI use cases.
• Lead collection and prioritization of GenAI use cases, product enhancements, ensuring alignment with Skechers’ strategic goals.
• Serve as the primary liaison between business units, enabling functions, the AI Innovation Council, and the product team to foster collaboration and ensure the platform’s success.
• Advise the software engineering team on the development of use cases and product features based on a comprehensive understanding of Skechers' business needs.
• Stay abreast of leading practices in GenAI product development and integrate these into Skechers’ strategy to remain competitive and innovative.
• Ensure compliance with GDPR, the EU AI Act, and other relevant data privacy and security regulations by working closely with legal and compliance teams.
• Establish and monitor OKRs and KPIs to manage and measure the value of the GenAI platform, adapting strategies as necessary to meet business objectives.
• Represent the Software Engineering & Architecture group in end-to-end solution conversations with customers and stakeholders.
• Demonstrate leadership skills in driving and owning solutions.
• Participate in knowledge sharing and guidance to team members to help grow gen AI skills and capabilities.
• Engage, collaborate, and partner with Skecher’s Digital, Retail, Wholesale, Customer Service, Supply Chain leaders and partners across Business and Technology to drive long and short-term business value through AI solutions.
• Actively contributes to a culture of high performance, innovation, and continuous improvement.
• Build trust and confidence with Gen AI solutions to various business stakeholders assuring expected tech outcomes and desired results.

Skills

GenAI

Product management

Business analysis

Agile

Stakeholder communication

Requirements gathering

Education

Bachelor’s or Master’s degree in Computer Science, Business, or a related field

Job description

ABOUT THE ROLE:

Skechers is enabling our business with AI through the development and adoption of private, proprietary AI technologies. The Senior Technical Solutions Analyst - GenAI is a key role within the Software Engineering and Architecture organization and will be central to continually developing and improving our Generative AI platform and technologies within Skechers. The Senior Technical Solutions Analyst - GenAI will be at the helm of managing Skechers’ private GenAI platform, SkechAI, which features two privately instanced Generative AI models, Claude & Stable Diffusion, along with several business-focused GenAI use cases. This pivotal role involves steering the platform to maximize its value to Skechers by overseeing the entire lifecycle of GenAI use case development from ideation to delivery and beyond. The GenAI Technical Analyst & Functional Lead will be the visionary force, identifying and prioritizing GenAI use cases and product enhancements, ensuring strategic alignment and effective deployment of resources. They will be the lead-from-the-front technology and Agile delivery experts deeply dedicated to their projects this role will collaborate and work within high-velocity software engineering teams, bringing expertise in Agile software delivery. The candidate should be an experienced and motivated technologist who possesses a unique balance of technical depth and strong interpersonal skills. Should have excellent design, lead skills showing commitment, end to end vision, planning, integrity, and pragmatic approach to drive the organization towards continual success.

WHAT YOU'LL DO:

• Lead business user workshops to identify, collect user feedback and potential GenAI use cases.
• Lead collection and prioritization of GenAI use cases, product enhancements, ensuring alignment with Skechers’ strategic goals.
• Serve as the primary liaison between business units, enabling functions, the AI Innovation Council, and the product team to foster collaboration and ensure the platform’s success.
• Advise the software engineering team on the development of use cases and product features based on a comprehensive understanding of Skechers' business needs.
• Stay abreast of leading practices in GenAI product development and integrate these into Skechers’ strategy to remain competitive and innovative.
• Ensure compliance with GDPR, the EU AI Act, and other relevant data privacy and security regulations by working closely with legal and compliance teams.
• Establish and monitor OKRs and KPIs to manage and measure the value of the GenAI platform, adapting strategies as necessary to meet business objectives.
• Represent the Software Engineering & Architecture group in end-to-end solution conversations with customers and stakeholders.
• Demonstrate leadership skills in driving and owning solutions.
• Participate in knowledge sharing and guidance to team members to help grow gen AI skills and capabilities.
• Engage, collaborate, and partner with Skecher’s Digital, Retail, Wholesale, Customer Service, Supply Chain leaders and partners across Business and Technology to drive long and short-term business value through AI solutions.
• Actively contributes to a culture of high performance, innovation, and continuous improvement.
• Build trust and confidence with Gen AI solutions to various business stakeholders assuring expected tech outcomes and desired results.

REQUIREMENTS:

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in product management or business analysis, preferably with experience in Generative AI, Artificial Intelligence, or related products.
• Experience working in a hybrid IT environment that includes a mix of traditional and modern technology stacks.
• Ability to communicate complex topics with precision and clarity.
• Ability to accurately categorize and effectively communicate requirements.
• Experience working directly with business-facing groups outside of development is a plus.
• Experience working within an Agile team is a plus.
• Extensive experience documenting development requirements, process flows, and testing requirements, as well as coordinating code reviews and documentation sign-offs.
• Ability to create strong presentations and roadmaps, and collaborate effectively with senior technology leaders.
• Strong communication skills and ability to work effectively as a team player.

The pay range for this position is $150,000-$185,000/yr USD.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [e-mail].

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

Join our team of innovators, creators, and designers.

Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees – we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world.

Stay up to date on our brand, job openings, community involvement, and more via LinkedIn.

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.