Senior Technical Services Veterinarian

zoetis; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Zoetis is seeking a highly experienced veterinary professional to provide primary technical support for poultry products in the United States, based in Northwest Arkansas. The role requires deep knowledge of vaccination programs, flock health, and the ability to train the field force on vaccines, health programs, and production practices.

You will engage with customers and internal teams, plan and execute customer trials, and contribute to product development and technical strategy.

Qualifications

• Knowledge of vaccination programs for commercial poultry.
• Experience with flock health management and disease prevention.
• Ability to design and interpret customer trials in the field.
• Strong collaboration with sales, regulatory, and marketing teams.

Responsibilities

• Troubleshoot and provide solutions to commercial producers on flock health/management issues.
• Advise customers in designing flock health and vaccination programs to accommodate their needs.
• Responsible for technical planning and execution of customer trials within budgeted expense levels.
• Assist in the development of a long term technical strategy for current and future growth of new and existing products.
• Work with cross functional teams to develop and implement account strategies.
• Provide market feedback to improve the technical service function and knowledge base.
• Develop and present at industry technical and commercial meetings.
• Serve as liaison between company and universities on industry issues.
• Collaborate with regulatory on field and product issues.
• Work with marketing on technical information and support materials for poultry products.
• Contribute to R&D for future product development in poultry.
• Participate in Sales & Service management team meetings.
• Assist in cross training of technical service team in areas like troubleshooting, customer training, and data development.

Skills

Vaccination programs

Poultry health knowledge

Field training

Cross-functional teamwork

Technical communication

Education

DVM

MAM or equivalent

Job description

Arkansas

This position is the primary veterinary support of Zoetis poultry products and services to the broiler industry in the United States. This position has key face-to-face interaction with customers (internally and externally) in communicating the technical and economic rationale of vaccination, vaccination programming, and other services provided by the company. As a key team member of a sales and technical organization, this position trains and maximizes our field force's knowledge of vaccines, poultry health programs, food safety programs, and poultry production

POSITION RESPONSIBILITIES

• Troubleshoot and provide solutions to commercial producers on flock health/management issues
• Advise customers in designing flock health and vaccination programs to accommodate their needs
• Responsible for technical planning and execution of customer trials within budgeted expense levels.
• Assist in the development of a long term technical strategy for current and future growth of new and existing products.
• Work with cross functional teams to develop and implement account strategies.
• Provide effective market feedback to initiate efforts from internal groups to improve the overall technical service function and enhance company service expertise and know-how
• Develop and present at key industry technical and commercial meetings.
• Serve as a liaison between company and universities working on industry issues.
• Work with our internal regulatory department on field and product issues.
• Work with marketing on technical information and the development of support material for Zoetis products used in the poultry industry.
• Contribute expertise to the research and development group for future new product development and implementation into the poultry industry.
• Participate and provide technical input to Sales & Service management team meetings.
• Assist in cross training of technical service team and service representatives in the following areas:
  • Troubleshoot customer site problems as needed
  • Customer Service training
  • Assistance and leadership for new customer qualification, training and installation
  • Effective market feedback, collaboration and assistance in data development with internal groups and third party customer suppliers
  • Handle customer complaints and resolution
  • New trials and introduction
  • Customer seminars and organizational support

EDUCATION AND EXPERIENCE

• DVM and MAM or equivalent qualification acquired through formal training or through work experience demonstrated.
• Work experience of ten or more years in the poultry industry and familiarity with US and Canada broiler companies.
• Proven success at managing and working in a team environment.
• Demonstrated ability to function independently and in multiple group setting

TECHNICAL SKILLS REQUIREMENTS

• Knowledge of conventional and antibiotic-free commercial poultry production systems as it relates to vaccination programs, medicated feed additives, direct fed microbials, enzymes and associated poultry nutrition.

PHYSICAL POSITION REQUIREMENTS

• Ability to travel >50% primarily in the U.S
• Operate in both fields working environment and usual office working conditions.
• The position is located in Northwest Arkansas

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal