Senior Technical Services Manager

Land O'Lakes; United States; On-site; USD 108,000 - 162,000; Full time

Job summary

Land O’Lakes in Spencer, WI is seeking a Senior Technical Services Manager to lead controls engineering and process improvements for cheese and cheese powder processing. You will drive operational effectiveness, reduce variation, and ensure compliance with quality, safety and environmental standards.

The role manages 4 salaried reports, partners with R&D on product trials, and coordinates projects across maintenance, engineering and production to align with business objectives.

Qualifications

• 7+ years’ experience in Food/Dairy Manufacturing with 3 years in technical leadership.
• BS Engineering or Technical/Science discipline; Master’s degree preferred.
• Proficient with Microsoft Office; SharePoint; ability to learn specialized programs.

Responsibilities

• Manage activity prioritization and project tracking for process improvements.
• Lead maintenance and continuous improvement of plant control systems.
• Collaborate with R&D on product trials and developments.
• Align operations capabilities to business objectives and prioritize issue resolution.

Skills

problem solving

collaboration

variation understanding

project management

communication skills

leadership

coaching

Education

BS Engineering or Technical/Science

Master's degree

Tools

Emerson controls

Rockwell controls

Power BI

Job description

Senior Technical Services Manager

The Senior Technical Services Manager role will provide industry leading technical services that support the business objectives within the scope of cheese and cheese powder processing for the Spencer, WI Dairy Facility. The primary purpose of this role is to reduce processing variation, drive operational effectiveness and innovation through process control technology improvements, increase cost competitiveness in addition to complying with the highest quality, safety, and environmental regulations and goals. The position requires an expert level of responsibility.

Hours :Spencer plant is a 24/5 operation. Off Shift hours may be required as needed.

This role will address causes of variation:

• Develop and continually improve strategy for addressing specific key process improvements across the Spencer, WI facility.

• Assess specific causes of variation to drive consistency, reliability, capacity expansion, cost reduction, and risk mitigation opportunities.

This role will utilize industry’s leading resources:

• Identify world-class technologies and drive best practices.

• Solidify relationships / partnerships with key internal partners and outside vendors.

This role will lead/coordinate Controls Engineering and Process Engineering functions:

• Manage activity prioritization and all project tracking for process improvements

• Manage maintenance of and continuous improvement of plant control systems

• Lead efforts to drive cost to serve project creation and completion.

• This role will have 4 salaried direct reports

This role will align operations capabilities to business objectives:

• Identify and prioritize resolution of operational problems.

• Coordinate plant technical solutions and associated resources needed.

• Assist coordination of project start-ups.

• Assist Engineering in plant/project design updates.

• Collaborate and partner with R &D on product trials and developments

This role will drive asset effectiveness through common standards and training:

• Partner with Maintenance manager in developing and implementing electrical and controls training for maintenance techs

• Drive implementation and adoption of key controls and technology standards

Experience-Education (Required):

• Degree major required: BS Engineering or Technical/Science discipline (Mechanical, Industrial, and Chemical)

• Required experience: 7+ years’ experience in Food/Dairy Manufacturing including 3 years’ technical experience and production leadership or 10 years of experience in Food /Dairy Manufacturing with 5 years of technical and production leadership in lieu of Bachelor’s Degree

• Intermediate level proficiency with Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint preferred; as well as aptitude to learn specialized programs.

Experience-Education (Preferred):

• A Master’s degree is preferred.

• Dairy and/or food manufacturing experience, highly desired

• Experience with Controls Systems in Emerson or Rockwell is highly desired

• Experience working in a union environment is highly desired

• Experience with Microsoft Suite, Power BI and other related software

Competencies-Skills (Required):

• 10 years’ experience including 5 years’ manufacturing experience and production supervision. Skills required: problem solving; collaboration and team building; comprehension of variation; project management skills; and verbal, written, and presentation communication skills.

• Strong problem solving; collaboration and team building, variation, and project management skills; and verbal, written, and presentation communication skills.

• Proven leadership, development and coaching skills

Competencies-Skills (Preferred):

• Dairy and/or food manufacturing experience are preferred.

• Six Sigma or Black Belt designation is preferred.

Salary Range:

$107,680 - $161,520. In most cases, candidates offered employment expect to be hired at a pay rate near the middle of our salary ranges.

About Land O’Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O’Lakes is Where Your Future Takes Root.

Land O’Lakes and our global entities support diversity in employment practices.