Senior Technical Services Manager

Land O'Lakes, Inc.; Town of Spencer (WI); On-site; USD 108,000 - 162,000; Full time

Job summary

Land O’Lakes, Inc. in Spencer, WI seeks a Senior Technical Services Manager to lead cheese and cheese powder processing technical services, drive process control improvements, and reduce variation while ensuring safety, quality and regulatory compliance.

You will manage Controls Engineering and Process Engineering teams, prioritize projects, coordinate plant start-ups, partner with Maintenance and R&D, and advance asset performance through standardization and training.

Qualifications

• 7+ years’ experience in Food/Dairy Manufacturing including 3 years’ technical experience and production leadership or 10 years of experience in Food/Dairy Manufacturing with 5 years of technical and production leadership in lieu of Bachelor’s Degree
• Master’s degree preferred in dairy/food manufacturing or related field
• Experience with controls systems in Emerson or Rockwell is highly desired

Responsibilities

• Lead/coordinate Controls Engineering and Process Engineering functions and prioritize projects
• Align operations capabilities to business objectives and coordinate plant technical solutions
• Collaborate with Maintenance for training and standardization of electrical and controls
• Drive asset effectiveness through common standards and training
• Partner with R&D on product trials and developments
• Support cost-to-serve initiatives and project tracking

Skills

Problem solving

Collaboration

Variation analysis

Project management

Verbal communication

Written communication

Presentation skills

Leadership

Coaching

Education

BS Engineering or technical/science discipline

Master’s degree (preferred)

Tools

Microsoft Office

SharePoint

Power BI

Job description

Senior Technical Services Manager

The Senior Technical Services Manager role will provide industry leading technical services that support the business objectives within the scope of cheese and cheese powder processing for the Spencer, WI Dairy Facility.

The primary purpose of this role is to reduce processing variation, drive operational effectiveness and innovation through process control technology improvements, increase cost competitiveness in addition to complying with the highest quality, safety, and environmental regulations and goals.

The position requires an expert level of responsibility.

Hours: Spencer plant is a 24/5 operation. Off Shift hours may be required as needed.

This role will address causes of variation: Develop and continually improve strategy for addressing specific key process improvements across the Spencer, WI facility. Assess specific causes of variation to drive consistency, reliability, capacity expansion, cost reduction, and risk mitigation opportunities.

This role will utilize industry’s leading resources: Identify world‑class technologies and drive best practices. Solidify relationships / partnerships with key internal partners and outside vendors.

This role will lead/coordinate Controls Engineering and Process Engineering functions: Manage activity prioritization and all project tracking for process improvements Manage maintenance of and continuous improvement of plant control systems Lead efforts to drive cost to serve project creation and completion.

This role will have 4 salaried direct reports.

This role will align operations capabilities to business objectives: Identify and prioritize resolution of operational problems. Coordinate plant technical solutions and associated resources needed. Assist coordination of project start-ups. Assist Engineering in plant/project design updates. Collaborate and partner with R & D on product trials and developments.

This role will drive asset effectiveness through common standards and training: Partner with Maintenance manager in developing and implementing electrical and controls training for maintenance techs Drive implementation and adoption of key controls and technology standards.

Experience‑Education (Required): Degree major required: BS Engineering or Technical/Science discipline (Mechanical, Industrial, and Chemical) Required experience: 7+ years’ experience in Food/Dairy Manufacturing including 3 years’ technical experience and production leadership or 10 years of experience in Food /Dairy Manufacturing with 5 years of technical and production leadership in lieu of Bachelor’s Degree Intermediate level proficiency with Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint preferred; as well as aptitude to learn specialized programs.

Experience‑Education (Preferred): A Master’s degree is preferred. Dairy and/or food manufacturing experience, highly desired Experience with Controls Systems in Emerson or Rockwell is highly desired Experience working in a union environment is highly desired Experience with Microsoft Suite, Power BI and other related software.

Competencies‑Skills (Required): 10 years’ experience including 5 years’ manufacturing experience and production supervision. Skills required: problem solving; collaboration and team building; comprehension of variation; project management skills; and verbal, written, and presentation communication skills. Strong problem solving; collaboration and team building, variation, and project management skills; and verbal, written, and presentation communication skills. Proven leadership, development and coaching skills.

Competencies‑Skills (Preferred): Dairy and/or food manufacturing experience are preferred. Six Sigma or Black Belt designation is preferred.

Salary Range: $107,680 - $161,520. In most cases, candidates offered employment expect to be hired at a pay rate near the middle of our salary ranges.

About Land O’Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We provide a broad portfolio of benefits to keep you and your family at your best. Land O’Lakes is Where Your Future Takes Root.

Land O’Lakes and our global entities support diversity in employment practices.

For disability accessibility or disability accommodation help, please call our HR Solution Center at 844-565-4748, M-F 8:00am-4:30pm CT.

If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.