Senior Technical Project Manager (Remote- US Based)

Togetherwork; Atlanta (GA); Remote; USD 120,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Technical Project Manager to lead complex client-facing projects focused on software implementations. This role requires a blend of technical expertise and exceptional communication skills to drive project success. You will collaborate with diverse teams, ensuring projects align with client expectations while managing risks and resources effectively. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer experiences, this opportunity is perfect for you.

Benefits

Medical, dental, and vision insurance options

100% Employer paid short/long term disability

Basic Life insurance

401(k) with 100% company match up to 4%

Flexible paid personal/vacation time

10 sick days annually

10 paid holidays

6 weeks paid parental leave

Qualifications

• 5-8 years of project management experience in client-facing technical projects.
• Strong technical background with Microsoft technologies.

Responsibilities

• Lead external client-facing software implementation projects.
• Manage all phases of the project lifecycle, ensuring timely delivery.

Skills

Project Management

Technical Aptitude

Communication Skills

Problem-Solving

Microsoft Technologies

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Project

Job description

Senior Technical Project Manager (Remote- US Based)

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Job Summary

The Senior Technical Project Manager at Togetherwork is responsible for leading and delivering large, complex, external client-facing projects, primarily focused on software implementations. This role demands a strong technical aptitude alongside excellent communication and project management skills. The Senior Technical Project Manager will collaborate across business and technical teams, drive solutions for client-facing issues, and ensure projects meet functional, financial, and quality objectives. While internal projects may arise occasionally, the primary focus will be managing external implementations for our member associations and partners.

A successful candidate will emulate the strengths of our best technical project managers: bringing deep understanding of Association Management Software (AMS) or similar platforms, ensuring technical credibility, driving implementation excellence, and communicating effectively with clients and internal stakeholders alike.

Responsibilities

• Serve as the primary project lead for external client-facing software implementation projects, ensuring on-time and on-budget delivery aligned with client expectations.
• Manage all phases of the project lifecycle, including project planning, resource scheduling, risk management, delivery execution, change control, and closure.
• Actively engage with clients to understand business processes, guide them through implementation, and suggest optimizations based on industry best practices.
• Lead internal project teams, allocating appropriate resources and tracking task assignments to meet project goals.
• Ensure effective communication across technical teams, client stakeholders, and executive sponsors.
• Monitor and report project status, risks, issues, and financials regularly to internal leadership and client partners.
• Facilitate service delivery using internal company systems, following standard operating procedures and project management best practices.
• Support process improvements and internal knowledge sharing initiatives as needed.
• Serve as an escalation point for client-facing project issues requiring technical insight and resolution.
• Drive a focus on delivering exceptional customer experiences at every touchpoint.

Requirements

• Bachelor's degree from an accredited college or university.
• 5–8 years of project management experience, specifically in external client-facing technical projects.
• Strong technical background and familiarity with Microsoft technologies, including Windows and Office Suite.
• Proficiency in Microsoft Project and other project management tools.
• Outstanding ability to lead technical teams and interface confidently with both technical and non-technical stakeholders.
• Exceptional verbal and written communication skills with a strong focus on customer service and client success.
• Strong problem-solving skills and the ability to navigate and resolve complex technical and operational project issues.
• Detail-oriented and highly organized, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
• Self-motivated team player who can positively influence others and drive results collaboratively.

Preferred/Highly Desirable

• PMP, CAPM, or similar Project Management Certification.
• Prior experience with CRM platforms (e.g., Microsoft CRM/Dynamics 365).
• Prior experience with Association Management Systems (AMS) or similar membership-based platforms.
• Prior experience working within associations, nonprofits, or membership-based organizations.

Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway—you might be just the right candidate.

Benefits

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time
• 10 sick days annually
• 10 paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity

We are an Equal Employment Opportunity Employer that values diverse backgrounds, experiences, and viewpoints. We do not make employment decisions based on race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, or national origin.

Salary Range

The base salary range for this position is $120,000 - $130,000 USD per year. Actual salaries may vary based on location, experience, and performance, and may include bonuses and other incentives.