Senior Technical Project Manager

ZipRecruiter; Baltimore (MD); On-site; USD 150,000 - 200,000; Full time

Job summary

A Veteran Women-Owned Business in Baltimore seeks a Senior Technical Project Manager to oversee O&M delivery for enterprise applications. The role involves leading vendor management, project planning, ensuring stability, and driving agile methodologies for project success. Candidates should have over 7 years in IT management and a Bachelor's degree in related fields. This is an onsite position with limited telework opportunity.

Qualifications

• 7+ years in IT project/program management with O&M responsibilities.
• Ability to manage budgets, risks, and issues efficiently.
• Experience in Agile methodologies including Scrum and UAT leadership.

Responsibilities

• Lead day-to-day management of O&M activities for systems.
• Draft and finalize Work Orders based on program requirements.
• Coordinate with IT partners to review VMware environments.

Skills

IT project/program management

Agile delivery

Vendor management

Written/verbal communication

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering or related field

Tools

MS Project

Azure DevOps/TFS

SQL querying

Job description

Job Description

Overview

“Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.”

About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, and continuous improvement.

Job Title: Senior Technical Project Manager

Industry: State Government / Public Sector IT

Location: Onsite – Baltimore, MD (limited telework may be approved by the supervisor)

Rate: Depends on experience

Responsibilities

• Own O&M Delivery
  • Lead day-to-day management of O&M activities for both systems, ensuring stability, responsiveness, and on-time delivery.
  • Track milestones, critical paths, testing, and acceptance criteria to keep efforts on schedule and within scope/budget.
• Plan & Govern Work
  • Draft, review, and finalize Work Orders (WOs) based on requirements from program leadership and federal guidance.
  • Maintain SDLC artifacts, schedules, and status in project management software; keep UAT and production issue logs current.
• Facilitate Stakeholders & Vendors
  • Serve as the primary facilitator between program staff, the state IT organization, and the O&M vendor.
  • Host and document internal/external meetings (stand-ups, sprint reviews, Program Increment events); publish schedules and status reports; recommend risk mitigations.
• Manage Environments & Performance
  • Coordinate with IT partners to review VMware environments (dev/QA/UAT): confirm hardware/infrastructure fit, address performance, schedule upgrades/downtime, and plan database testing refreshes.
  • Monitor database growth/performance, validate security measures (accounts, services, connections), and prepare impact analyses/technical WOs for configuration changes.
• Provide Technical Oversight
  • Guide technical/functional staff supporting the systems.
  • Build and maintain scripts for non-technical staff to upload/download datasets (e.g., FMIS GDD files).
  • Create routines to generate test data; configure ODBC read-only connections and write queries.
  • Assist staff with browser settings and basic troubleshooting before issues are logged.
• Operate on a Cadence
  • Daily: Collaborate with vendors, stakeholders, interface owners; review logged issues and manage escalations.
  • Weekly: Issue production reports (last two weeks’ accomplishments, open issues with status/owners/ETAs/dependencies); run status meetings; update O&M and business operations schedules; manage WOs, testing, and tracking via SharePoint/TFS and project tools.
  • Monthly: Oversee monthly upload interfaces with FMIS using TSO/ISPF; coordinate with the FMIS help desk on payment process issues and follow-ups. Produce spending reports from FMIS data (actuals vs. appropriations) and MBE payment tracking. Deliver progress reports covering accomplishments, in-flight activities, open actions, risks, change requests, task status, budget tracking, financial alignment (FMIS/DAFR), and resource time-off.
  • Bi-Monthly (per Release Schedule): Align with business operations calendars; create release schedules and notes; verify UAT delivery/content; document UAT acceptance; confirm production acceptance and completion of assigned WOs.

Qualifications

• Experience
  • 7+ years in IT project/program management with direct ownership of O&M for enterprise applications in the public sector or similarly regulated environments.
  • Proven vendor management, Work Order/SOW oversight, scope/schedule/budget control, and risk/issue management.
  • Hands-on Agile delivery (Scrum/PI planning), including stand-ups, sprint reviews, release management, and UAT leadership.
• Technical
  • SDLC governance and project tooling (e.g., MS Project or equivalent, Azure DevOps/TFS, SharePoint).
  • Environment coordination with VMware-hosted stacks; familiarity with database performance considerations and growth planning.
  • Working knowledge of ODBC, SQL querying, scripting for data movement/test data.
  • Comfort collaborating around mainframe workflows using TSO/ISPF and financial interfaces such as FMIS.
• Communication & Compliance
  • Excellent written/verbal communication for executive-ready reports, schedules, and release documentation.
  • Ability to interpret federal/state requirements, prepare acceptance criteria, and produce audit-ready artifacts.
  • Adherence to state security policies; ability to work onsite and coordinate across multiple stakeholder groups.
• Education & Certifications
  • Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
  • PMP, Agile/SAFe certifications (e.g., CSM, SA, POPM) are a plus.

GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits.

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