Senior Technical Program Manager, Infrastructure

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 148,000 - 185,000; Full time

Benefits offered by this job

Great medical, dental, and vision insurance options

Mental health benefits

Family building benefits

Child care and pet benefits

401(k) plan

Discretionary paid time off

18 weeks of paid parental leave

Subsidized commuter benefits

Exclusive testing of new benefits

Job summary

United States Digital Space LLC is hiring a Senior Technical Program Manager to oversee cross-functional programs within their infrastructure and data platform teams in San Francisco. You will own the roadmap, set priorities, and be the voice of the customer, ensuring teams meet their technical objectives.

The ideal candidate will have over 5 years of experience in Technical Program Management, a strong engineering background, and the ability to manage complex projects effectively. This position operates on a hybrid schedule, requiring in-office work three days a week.

Qualifications

• 5+ years in Technical Program Management or a TPM/PM hybrid role.
• A background in software, data, or systems engineering.
• Strong track record leading cross‑functional programs with dependencies.
• Hands-on familiarity with data platform and BI tooling.

Responsibilities

• Run infrastructure programs end to end, from kickoff through delivery.
• Drive data platform migration, coordinating across teams.
• Define success metrics and adoption goals.
• Build feedback loops with customer teams for improvements.

Skills

Technical Program Management

Software Engineering

Data Platform Migration

Cross-functional Leadership

Clear Communication

Success Metrics Definition

Tools

Databricks

Hex

Job description

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

the company Infrastructure builds the systems engineers depend on to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to run cross-functional programs across our infrastructure and data platform teams. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer back into how we build.

Responsibilities

• Run infrastructure programs end to end, from kickoff through delivery
• Own the roadmap for your platform area: shape the strategy, sequence the work, and make the prioritization calls
• Drive data platform migration and modernization work, coordinating across engineering, data, and platform teams to keep dependencies and timelines under control
• Be the voice of the customer: partner with engineering teams across the company, surface their pain points, and feed that back into priorities and roadmaps
• Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem
• Build feedback loops with customer teams and turn what you hear into concrete improvements
• Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned
• Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop
• Use your technical background in distributed systems and data infrastructure to ask sharp questions and build plans the team believes in
• Share in the team's release oncall rotation

Experience

• 5+ years in Technical Program Management or a TPM/PM hybrid role
• A background in software, data, or systems engineering, enough to go deep with engineers
• Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what success looks like
• Experience driving data platform or infrastructure migrations: data lakes, pipelines, warehouses, or compute platforms
• Hands‑on familiarity with Databricks, Hex, or similar data platform and BI tooling is a strong plus
• A strong track record leading cross‑functional programs with real dependencies and tight timelines, autonomously and with only high‑level direction
• Experience owning customer relationships across engineering teams, gathering requirements, and translating their needs into roadmaps and technical specs
• Comfortable defining and tracking success metrics and adoption
• Clear communicator across the stack, from engineer to VP

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• the company Pink - the company team members get an exclusive opportunity to test new benefits of our Ridership Program

the company is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

the company highly values having employees working in‑office to foster a collaborative work environment and company culture. This role will be in‑office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. the company considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in‑office perks the company offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.