Senior Technical Program Manager - FuzeRx

Alto Pharmacy; Town of Texas (WI); Hybrid; USD 152,000 - 190,000; Full time

Job summary

Fuze Health is seeking a Senior Technical Program Manager to orchestrate platform consolidation, cloud migration, and enterprise partner integrations. You will own schedules, governance, and reporting for multiple programs, ensuring delivery against plan while focusing on customer value.

Ideal candidates have 5–8+ years in technical program management, strong governance and planning skills, and a track record of leading complex, regulated programs in a fast pace environment.

Qualifications

• 5–8+ years across Technical Program Management or related roles.
• Experience running multiple substantial programs with cross‑functional stakeholders.
• Proven governance: intake, prioritization, stage gates and escalation.
• Strong planning craft: WBS, scheduling, critical path, dependencies.
• Experience owning program budgets and engineering capacity.
• Hands‑on with Jira and Confluence; dashboards and reporting.

Responsibilities

• Drive multiple concurrent technical programs from intake through launch.
• Own the cross‑program dependency map and governance.
• Define launch criteria and readiness gates with key teams.
• Build and maintain integrated program schedules with milestones.
• Allocate people and capacity across programs and vendors.
• Provide clear, auditable status to leadership and stakeholders.

Skills

Governance skills

Planning & scheduling

Budgeting

Risk management

Stakeholder communications

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Tools

Jira

Confluence

Jira Product Discovery

Smartsheet

MS Project

Slack

Google Workspace

Looker/Tableau

AWS

GitHub

AI‑assisted tooling

Job description

Job Summary At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Fuze Health’s foundation is built upon the strategic combination of several proven, technology‑powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next‑generation solutions that patients and healthcare partners need today and into the future. FuzeRx is running several of its most consequential programs at once: consolidating two heritage platforms onto a single stack, migrating to AWS, onboarding enterprise pharma and payer partners, scaling automation across pharmacy operations, and standing up offshore delivery capacity. Demand exceeds capacity, dependencies cross every function, and the cost of an unmanaged program is measured in partner commitments and revenue.

As Senior Technical Program Manager, you are the operating system for that portfolio. You drive multiple concurrent programs end to end, build the schedules and work breakdowns that make them executable, run the governance that keeps decisions moving, and give leadership a single credible view of what is on track, what is not, and what it would take to change that. You own how the work is planned, funded, staffed, sequenced, governed, and reported. This is a technical program role, not a status‑tracking role. You are expected to read the architecture, challenge an estimate on its merits, and hold your own in a design discussion. Equally, you work backward from the customer and structure deliverables by the value they create — which is why we look for people who spent part of their early career in product development or product management.

Job Description WHAT YOU'LL OWN

• Drive multiple concurrent technical programs from intake through launch — platform consolidation, cloud migration, enterprise partner integrations, pharmacy automation, and AI-enabled operations.
• Own the cross-program dependency map.
• Identify synergies and duplicated effort across programs and consolidate them before three teams build the same capability three ways.
• Run structured risk and issue management on a live RAID log: identify, quantify, assign, mitigate, and elevate.
• Escalate early with an option set, not just a red status.
• Define launch criteria and readiness gates with Engineering, Product, Pharmacy Operations, Compliance, and Partner teams, and hold the bar when a date is under pressure.
• Planning, Scheduling & Work Breakdown Facilitate work‑breakdown across cross‑functional teams — decompose ambiguous business objectives into epics, deliverables, and owned workstreams with clear entry and exit criteria.
• Build and maintain integrated program schedules: milestones, critical path, sequencing, lead times, and the hard external dates that partner and regulatory commitments impose.
• Run the planning events that make a quarter real — increment planning, sizing and estimation sessions, dependency negotiation between teams, and commitment setting.
• Allocate people and capacity across programs in partnership with Engineering managers, including offshore vendor pods, and rebalance deliberately when priorities shift.
• Governance & Operating Mechanisms Establish and run the governance model for the portfolio: intake and triage, prioritization criteria, stage gates, change control, and clearly defined decision rights and escalation paths.
• Own the operating cadence — program reviews, steering forums, and executive readouts — with pre‑reads, decision logs, and tracked actions that actually close.
• Maintain a durable, auditable record of scope, commitments, decisions, and changes, so that six months later the organization knows what was agreed and why.
• Embed compliance, security, and quality gates into the program lifecycle so regulatory obligations are met in stride rather than discovered at launch.
• Work with Engineering and Product management to improve delivery mechanisms continuously — estimation quality, intake discipline, and Agile practice that helps rather than taxes the teams.
• Bring structure to unplanned demand so urgent partner requests are triaged against a known capacity model instead of interrupting whatever is closest at hand.
• Stakeholder Communication & Reporting Report at multiple altitudes: sprint and squad level for engineering, program level for the cross‑functional core team, portfolio level for the CTO, CEO, and executive leadership.
• Build trusted working relationships across Sales, Partnerships, Product, Engineering, Account Management, Pharmacy Operations, Compliance, and Finance — and keep each of them accurately informed without drowning them.
• Write clearly and concisely in a written‑narrative culture.
• Produce the document that makes a hard decision easy to make.
• Serve as the single point of truth for program status.
• When leadership asks whether a launch will hold, your answer is the one they act on.
• Budget, Capacity & Resource Allocation Own program budgets: build the estimate, track forecast against actuals, flag variance early, and explain the drivers in business terms.
• Partner with Engineering leadership and Finance on headcount, vendor spend, tooling, and cloud cost as they roll into program economics.
• Support build-versus‑buy analysis with real numbers — cost, time to value, total cost of ownership, and the opportunity cost of the internal capacity consumed.
• Technical & Product Judgment Work backward from the customer.
• Structure deliverables around customer value rather than around internal team boundaries.
• Partner with Product Managers on requirements quality — specifications precise enough that engineering can execute without a second round of discovery.
• Assess technical feasibility, architectural risk, and integration complexity well enough to know which commitments are safe to make.
• Instrument delivery with metrics that matter: predictability, cycle time, launch success, defect escape rate, and post‑launch customer impact.

WHAT YOU BRING

• Required 5–8+ years across Technical Program Management, Technical Product Management, Engineering, or Engineering Management — including direct ownership of complex, multi‑team programs.
• Demonstrated experience running several substantial programs simultaneously, each with distinct stakeholders, dependencies, and delivery risk.
• Proven governance skills: you have established intake, prioritization, stage gates, change control, decision rights, and escalation paths — and made them stick in an organization that did not have them.
• Strong planning craft — work‑breakdown facilitation, integrated scheduling, critical path and dependency management, estimation, and cross‑team resource allocation.
• Experience owning program budgets and allocating engineering capacity across competing priorities, with the judgment to say what will not get done and excellent stakeholder communication.
• Advanced hands‑on skill with program management tooling like Jira and Confluence— including dashboards, automation, and reporting that keep a portfolio visible without manual status collection.
• Technical fluency: working knowledge of modern languages (JavaScript/TypeScript, Python, Ruby, Java, Go, C#, or similar) and PostgreSQL or comparable relational databases.
• Working knowledge of cloud‑native architecture, CI/CD pipelines, API‑led integration, and structured Agile delivery practice.
• Product experience earlier in your career — roadmaps, product vision, market and customer research, requirements definition — and the instinct to frame work by customer value.
• Composure in a fast‑moving, post‑merger environment, and the discipline to hold structure when things are ambiguous.
• Preferred Experience in pharmacy, pharmacy services, or life sciences, with an understanding of the complexities of the pharmaceutical supply chain.
• Experience delivering programs in a regulated environment — HIPAA, SOC2, or HITRUST — including audit and evidence obligations.
• Experience coordinating delivery across offshore or vendor engineering teams and time zones.
• Experience with enterprise partner onboarding and integration programs, and with white‑label or API‑driven platform delivery.
• Formal program or portfolio management credentials (PMP, PgMP, SAFe, or equivalent) — valued for the discipline, not required for the role.

Education & Working Arrangement

• Education: Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related technical field — or a Bachelor’s degree with comparable experience in a technical domain.
• Working arrangement: Standard business hours, with overlap as needed across US time zones and offshore delivery partners.

Tools You’ll Work With

• Jira
• Confluence
• Jira Product Discovery or equivalent roadmapping tools
• Smartsheet or MS Project for integrated scheduling
• Slack
• Google Workspace
• BI and reporting dashboards (Looker, Tableau, or similar)
• AWS
• GitHub
• AI-assisted tooling for specification drafting, status synthesis, and program reporting

Additional Information Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds.

The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Salary and Benefits

Salary Range: $152,000-190,000 Commission Eligible: No Travel: No Location Requirement: Fuze Health is limited to