Senior Technical Program Manager, eCommerce

McAfee GmbH; San Jose (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A leading company is seeking a Technical Program Manager to oversee eCommerce initiatives, focusing on cart functionality and user experience. The ideal candidate will have extensive experience in project management and a strong technical background. This hybrid position requires collaboration with various teams to ensure successful product launches and improvements in the shopping cart experience. Join us in driving innovation in consumer-centric applications.

Qualifications

• 12+ years of technical project management experience.
• 7+ years using project management tools.
• Proven track record of managing large-scale technical efforts.

Responsibilities

• Own and drive Cart related eCommerce portfolio.
• Manage issues and risks, create mitigation plans.
• Provide guidance and mentoring to junior team members.

Skills

Leadership

Negotiation

Communication

Tools

ClickUp

Atlassian JIRA

Confluence

Adobe eCommerce Suite

Adobe Analytics

Job description

Role Overview:

As McAfee continues to evolve into a consumer-centric business, Technical Program Managers play a pivotal role in driving key Product and Engineering initiatives towards successful launches. This Technical Program Management leader will be an important member of our eCommerce Technical Program Management team supporting new AI driven features and product launches. You will report to the Director, Technical Program Management, eCommerce.

This is a Hybrid position based in The United States. Candidates must be within a commutable distance to either our San Jose, CA, or Frisco, TX, offices. You will be required to come onsite from time to time for meetings to collaborate with executives and other team members. We are only considering candidates who are within a commutable distance to our locations and are not offering relocation at this time.

Job Description:

About the role:

• Own and drive Cart related eCommerce portfolio and critical programs.

• Oversee the entire shopping cart experience, driving its functionality, conversion metrics, user experience, and integration with other systems like payment gateways, inventory management, and shipping platforms.

• Manage issues and risks, create mitigation plans, escalate to appropriate stakeholders and produce program reports for executive leadership.

• Conduct thorough testing to ensure the cart functions correctly and to identify potential issues before launch.

• Partner with engineering, UX, product and business leaders to help better prioritize and execute on AI based product, platform, and marketing strategy.

• Work with engineering, analytics, product management to define key performance Indicators to analyze marketing platform success.

• Experience managing programs with geographically dispersed teams.

• Oversee multi-channel and multi focus initiatives across the consumer organization.

• Manage third party requirements and interfaces with third party stakeholders, as necessary.

• Interface regularly with global and geo marketing teams to coordinate marketing campaigns and bring visibility to internal stakeholders.

• Provide guidance and mentoring to junior team members.

About you:

• 12+ years of technical project or program management experience in driving consumer-centric applications with at least 5 years driving product launches for eCommerce products.

• 7+ years of experience using project/portfolio management tools such as ClickUp, Atlassian JIRA, Confluence, VersionOne, Asana, Monday.com or Smartsheets.

• Must have experience in planning, organizing, and executing projects related to the shopping cart.

• Must have experience analyzing data and being able to identify areas for improvement in the cart and checkout process.

• Experience with Adobe eCommerce Suite, Adobe Target, Adobe Analytics, Adobe Experience Manager, Adobe Experience Platform.

• Strong technical orientation and solid understanding of Product Development Life Cycle (PDLC).

• Proven track record of managing large-scale, complex technical efforts.

• Strong negotiation, communication and conflict management skills with the ability to articulate concepts and rationale to stakeholders at all levels of the organization.

• Experience working with multiple global time zones.

• Strong leadership skills.

#Li-Hybrid

Accommodations:

McAfee recognizes and supports its obligation to reasonably accommodate applicants and employees with disabilities. We are here to help. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring, or at any other time during the employment process. Please do not include personal medical information in the email.

Diversity is foundational for our business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. McAfee does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.

McAfee desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, McAfee provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are evaluated on a case-by-case basis.

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.