Senior Technical Program Manager, Developer Productivity

United States Digital Space LLC; New York (NY); Hybrid; USD 148,000 - 185,000; Full time

Benefits offered by this job

Great medical, dental, and vision 보험

Mental health benefits

Family building benefits

Child care and pet benefits

401(k) plan with company match

Discretionary PTO for salaried staff;

15 days PTO for hourly staff

18 weeks paid parental leave

Subsidized commuter benefits

Company credits and Pink membership

Job summary

United States Digital Space LLC in New York City is seeking a Senior Technical Program Manager to lead our AI transformation in developer productivity. You will own the roadmap for AI tooling, set priorities, and represent the voice of the customer across engineering teams.

You will partner with infrastructure and platform leaders to ship AI‑native workflows, measure adoption, and drive impact through end‑to‑end programs with tight timelines.

Qualifications

• 5+ years as Technical Program Manager or TPM/PM hybrid.
• Background in software, data, or systems engineering to work with engineers.
• Experience defining roadmaps, priorities, and success metrics.
• Experience with developer tooling or engineering platforms.
• Hands‑on familiarity with AI coding tools and workflows.

Responsibilities

• Lead the company's AI transformation in developer productivity and engineering workflows.
• Own the roadmap, sequence work, and define success for AI‑driven productivity.
• Partner with engineering to build AI‑native workflows that solve real pain points.
• Run end‑to‑end programs, coordinating across infrastructure and leadership.
• Be the voice of the customer and translate needs into roadmaps and specs.
• Define metrics, monitor adoption, and ensure shipped solutions address problems.
• Collaborate with leads to call out risks and keep stakeholders aligned.
• Maintain program health by tracking milestones and surfacing blockers.

Skills

TPM/PM hybrid

Roadmap ownership

Cross-functional leadership

AI tooling familiarity

Customer relations

Tools

Cursor

Copilot

Claude Code

Job description

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

the company Infrastructure builds the systems to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to lead our AI transformation in developer productivity: rethinking how engineers at the company work with AI, from tooling and agentic workflows to the platforms that make them possible. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer.

Responsibilities:

• Lead the company's AI transformation in developer productivity: shape the strategy for how AI enhances engineering workflows, from adoption of tools like Cursor, Copilot, and Claude Code to building AI-native workflows and agentic tooling for engineers
• Own the roadmap: sequence the work, make the prioritization calls, and define what success looks like for AI-driven engineering productivity at the company
• Partner with engineering teams to build AI-native workflows that solve real developer pain, not just deploy tools for the sake of it
• Run programs end to end, from kickoff through delivery, coordinating across infrastructure, developer platforms, and engineering leadership
• Be the voice of the customer: partner with engineering teams across the company, surface their pain points, and feed that back into priorities and roadmaps
• Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem
• Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned
• Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop
• Use your technical background to ask sharp questions and build plans the team believes in
• Share in the team's release oncall rotation

Experience:

• 5+ years in Technical Program Management or a TPM/PM hybrid role
• A background in software, data, or systems engineering, enough to go deep with engineers
• Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what success looks like
• Experience with developer productivity, developer tooling, or engineering platforms
• Hands‑on familiarity with AI coding tools (Cursor, Copilot, Claude Code) and how engineers actually use them
• Bonus: experience building or shipping AI-native or agentic workflows
• A strong track record leading cross‑functional programs with real dependencies and tight timelines, autonomously and with only high‑level direction
• Experience owning customer relationships across engineering teams, gathering requirements, and translating their needs into roadmaps and technical specs
• Ability to glean meaningful insights from usage and productivity data to influence product planning and communicate to others
• Comfortable defining and tracking success metrics and adoption
• Clear communicator across the stack, from engineer to VP

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly the company credits and complimentary the company Pink membership

the company is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

the company highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. the company considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the New York City area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.