Senior Technical Program Manager, AppSTAR COMPASS

Amazon; Austin (TX); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon is seeking a Senior Technical Program Manager for AppSTAR COMPASS in Austin, TX. You will own an end-to-end security review program, coordinating across engineering, security, and platform teams to scale a new security model at Amazon scale.

You will define success metrics, drive a bounded pilot with clear exit criteria, and build the operating rhythm for a new team. The role requires extensive experience in technical program management, software development, and cross-functional

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own the program end to end: requirements, plan, sequencing, dependencies, risks, and delivery against measurable goals.
• Run the requirements pass across every group in the loop, including engineers, security engineers, and managers, and translate learnings into a build backlog.
• Manage cross-team dependencies: telemetry, signal sources, visibility platforms, classification data; negotiate interfaces and align with roadmaps.
• Design and run a bounded pilot with exit criteria; drive decisions based on data.
• Define metrics to indicate system effectiveness: routing accuracy, confidence tracking, escalation resolution.
• Drive technical decisions in design reviews and escalate with judgment when needed.
• Own program communication to senior leadership: status, tradeoffs, and risk.
• Build operating rhythm for a new team from scratch and keep processes lean.

Skills

Technical program management

Cross-functional leadership

Engineering collaboration

Software development

KPI/SLA management

Job description

Senior Technical Program Manager, AppSTAR COMPASS

Job ID: 10504765 | Amazon.com Services LLC

Own the program that brings security review into the LLM age, on a brand-new team building it at Amazon scale. You'll drive an effort that touches tens of thousands of engineers, a dozen partner teams, and a security review model the company is rebuilding from the ground up.

Security review has always been a bottleneck. A developer ships a change, waits for someone to look at it, and the security team drowns in a queue it can never fully clear. We're ending that tradeoff. Our engine evaluates changes as they happen, decides how much scrutiny each one actually needs, and handles the common case automatically: no wait for the developer, no queue for the reviewer.

The hard part isn't any single system. It's the seams! The signal sources we depend on, the platforms we write into, the reviewers whose workflow we're changing, and the teams whose roadmaps have to line up with ours. That's the job. The team is funded and forming now, and you'll be the person who turns a strategy into a sequenced plan with owners, dates, and evidence that it worked.

• Own a technically deep program end to end, from requirements through a measured pilot to scaled rollout
• Work across engineering, security, and platform teams with real dependencies and real deadlines
• Define what success looks like and hold the program to it

Key job responsibilities

• Own the program end to end: requirements, plan, sequencing, dependencies, risks, and delivery against measurable goals.
• Run the requirements pass across every group in the loop, including the engineers whose changes get evaluated, the security engineers who handle escalations, and the managers who staff and measure the work, and turn what you learn into a concrete build backlog.
• Manage the cross-team dependencies this platform runs on: the telemetry and signal sources feeding it, the visibility platforms it writes into, and the classification data it consumes. Negotiate interfaces and get them onto partner roadmaps.
• Design and run a bounded pilot with explicit exit criteria, then drive the decision about what happens next based on what the data says.
• Define the metrics that tell us the system is working: how accurately it routes, how well its confidence tracks reality, and whether escalations reach resolution.
• Drive crisp technical decisions in design reviews. Ask the questions that surface risk early, and escalate with judgment when a dependency slips.
• Own program communication to senior leadership: status, tradeoffs, and risk, stated plainly.
• Build the operating rhythm for a new team from scratch, and keep process to the minimum that actually helps.

A day in the life

You’ll start most days on dependencies: which partner team owes you an interface, what slipped, what you need to escalation. Midday you're in a design review asking whether a decision creates a problem two quarters out, or interviewing reviewers to understand how they actually work before we build for them. Afternoons you're in the data, checking whether the pilot is hitting its exit criteria and writing the update that goes to leadership. Some weeks you're building the plan; others you're rebuilding it because the pilot told you something inconvenient.

About the team

We're a new team with a specific job: decide how security attention gets spent, and make that decision automatically. Our customers are the engineers shipping code and the security engineers reviewing it. Today both pay a tax we think is avoidable. We work in the open with a lot of partner teams, because the interesting problems live between systems rather than inside ours. We'd rather encode expertise into a mechanism than depend on any one person holding it, and we care more about getting the decision right than owning it.

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually