Senior Technical Program Manager

jobr.pro; Seattle (WA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

jobr.pro is seeking a Senior TPM for the Community Health organization based in Seattle, WA, overseeing crucial user tools and content moderation. This role demands extensive program management experience, collaborating with various stakeholders to drive complex initiatives effectively.

The ideal candidate has over 6 years in similar roles, with a robust understanding of problem-solving in ambiguous environments. The position offers comprehensive benefits.

Qualifications

• 6+ years of experience as a TPM or Engineering Manager.
• Experience working directly with ICs on designing solutions.
• Understanding of when introducing process makes sense.

Responsibilities

• Drive programs with high degrees of ambiguity.
• Partner with Engineering, Product, and Operations teams.
• Identify strategic opportunities for programs.

Skills

Program Management

Stakeholder Management

Complex Problem Solving

Collaboration

Job description

About the Role

As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user‑facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling.

We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long‑term impact of a program on our users, development teams, operations teams, and others.

You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours.

You Will:

• Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups
• Partner with Engineering, Product, and Operations teams to solve critical business problems
• Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t
• Collaborate with other TPMs across the company on both cross‑company strategic programs, as well as on continually improving best practices in this domain

You Have:

• 6+ years of experience as a TPM or Engineering Manager
• Understanding of when introducing process makes sense and when it doesn’t
• Experience working directly with ICs on designing solutions and understanding problem spaces
• Experience working directly with executives to drive clarity and deliver results on complex programs
• Passion for working in a mission driven organization

Bonus Points

• Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations.
• A successful track record owning and driving programs in the infrastructure, platform, and/or product domains

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.