Senior Technical Program Manager

Twitch; San Francisco (CA); On-site; USD 171,000 - 231,400; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability Insurance

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Senior TPM for its Community Health team in San Francisco, CA. This role focuses on owning critical user-facing programs and driving collaboration across various teams within the organization.

With over 6 years of experience, the ideal candidate will have a deep understanding of complex programs and a passion for mission-driven work. The position offers a competitive salary and a range of comprehensive benefits, including medical insurance and flexible PTO.

Qualifications

• 6+ years of experience as a TPM or Engineering Manager.
• Experience working directly with ICs to design solutions.
• Ability to partner with Engineering, Product, and Operations teams.

Responsibilities

• Drive ambiguous programs with multiple stakeholder groups.
• Identify strategic opportunities for program development.
• Collaborate with other TPMs on improving best practices.

Skills

Program management

Communication with stakeholders

Problem-solving

Understanding of complex programs

Job description

About the Role

As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling.

We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long term impact of a program on our users, development teams, operations teams, and others.

You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours.

You Will

• Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups
• Partner with Engineering, Product, and Operations teams to solve critical business problems
• Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t
• Collaborate with other TPMs across the company on both cross-company strategic programs, as well as on continually improving best practices in this domain

You Have

• 6+ years of experience as a TPM or Engineering Manager
• Understanding of when introducing process makes sense and when it doesn’t
• Experience working directly with ICs on designing solutions and understanding problem spaces
• Experience working directly with executives to drive clarity and deliver results on complex programs
• Passion for working in a mission driven organization

Bonus Points

• Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations.
• A successful track record owning and driving programs in the infrastructure, platform, and/or product domains

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

US, WA, Seattle - Annually

$148,700 — $201,200 USD

US, CA, San Francisco - Annually

$171,000 — $231,400 USD

US, CA, Irvine - Annually

$148,700 — $201,200 USD

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.