Senior Technical Program Manager

Amazon Inc.; North Reading (MA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an accomplished Senior Technical Program Manager to lead the industrial robotics program, aligning cross-functional teams across software, hardware, and deployment services. You will drive risk assessment, roadmap execution, and scalable solutions in a fast-paced environment.

You will partner with Product and Engineering to protect scalability requirements, manage dependencies, and publish clear RACI matrices.

Qualifications

• 7+ years of working directly with engineering teams
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of hands-on work managing complex technology projects
• Experience working in Software or Hardware

Responsibilities

• Establishing a mechanism and cadence to manage the Amazon industrial robotic program
• Managing escalations or misalignments when there are risks to delivering services; facilitating tradeoff decisions with customers, stakeholders, and partner teams
• Determine whether a decision is one-way or two-way door; manage discussions with customer and partner teams to manage expectations, impacts, and risks
• Ensuring role clarity and escalating to leadership when misalignments impact commitments
• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership
• Coordinating across internal teams to ensure alignment and enablement of delivering deployment services
• Exercise strong technical judgment to influence deployment methodology at program level
• Understand scalability requirements and represent back to Product and Engineering teams to protect for those requirements

Skills

Engineering experience

Software development

Technical program management

Cross-functional leadership

Release coordination

Hardware/software knowledge

Job description

Job ID: 10510269 | Amazon.com Services LLC

We're seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction.

As the Senior Technical Program Manager, you seek to maximize decision‑making velocity by removing obstacles. While this role does not ultimately own headcount allocation, you are empowered to audit, evaluate, and expedite risk to the functional leader when headcount allocation or misaligned feature management is a driver of risk to schedule or the overall technical vision. Your role is critical to managing the total timing, overall risks/issues and dependencies, and scope changes to partner/dependent teams as required.

Key job responsibilities

• Establishing a mechanism and cadence to manage the Amazon industrial robotic program
• Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
• Working with teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)
• Ensuring role clarity and escalating to functional leadership when there are misalignments that impact delivering on commitments
• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
• Coordinating across internal teams to ensure alignment and enablement of delivering deployment services
• Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
• Ability to understand scalability requirements and determine feasibility of technology deployments at scale – acting as the voice back to - Product and Engineering teams to protect for those requirements on emerging technical products

Basic Qualifications

• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of hands‑on work managing complex technology projects
• Experience working in Software or Hardware

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working in Scaled Agile Frameworks across HW/SW teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MA, N.Reading - 148,700.00 - 201,200.00 USD annually