Senior Technical Program Manager

Mastercard; New York (NY); Presencial; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Mastercard seeks a Senior Technical Program Manager to lead risk, audit, and regulatory initiatives within the Payment Networks Technology Strategy, Risk, and Compliance team. The role centers on turning regulatory expectations into actionable delivery plans and embedding control-by-design across products and services.

You will run centralized intake for risk/audit requests, manage resources, and deliver cross-functional programs with engineers, product, and operations, requiring strong

Responsabilidades

• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program.
• Secures resources, scopes efforts, outlines priorities and establishes delivery milestones.
• Proactively manage end-to-end delivery of engineering work across the organization and all dependent organizations, reporting progress, ensuring dependencies are covered, overseeing gaps between teams, processes, and systems, while removing blocking issues and driving timely decisions.
• First point of contact for projects; communicates clearly and provides status updates.
• Leads discussions with engineers and stakeholders; brings SMEs to meetings to discuss details and risks.
• Experience with relevant industry technologies and domain knowledge; able to represent team services to stakeholders.
• Defines program strategy and can deliver independently.
• Nurtures relationships with engineers, managers, and peers.
• Optimizes approaches using data to show improvements and drives continuous improvements through retrospectives and status meetings.

Descrição da oferta de emprego

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Payment Networks Technology Strategy, Risk, and Compliance team partners with product, engineering, and operations teams to embed risk, regulatory, and control excellence into how products are designed, built, and scaled—turning compliance from a checkpoint into a competitive advantage.

Role Overview

Run centralized intake and triage (“single front door”) for risk, audit, and compliance requests to increase transparency, prioritize effectively, and align work to shared Payment Networks objectives.

Translate regulatory and control expectations into actionable delivery plans so teams can move faster, reduce rework, and avoid surprises while staying aligned to TRAC’s “control-by-design” posture.

Support ongoing maintenance of risk profiles and control assurance testing for services/products in production, enabling sustained readiness—not just point-in-time compliance.

Build and govern shared resource libraries and job aids that reduce repeated effort across audits/regulatory interviews/assessments, and standardize “how to respond” content with clear guidance (audience, speaking points, and boundaries).

Responsibilities

• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
• Secures resources, scopes efforts, outlines priorities and establishes delivery milestones
• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions
• Looked to as first point of contact for projects. Can communicate with confidence; levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings
• Has experience in and understands industry technologies. Understands their program, product, or O&T domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details
• Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers
• Nurtures good working relationships with engineers, managers, and peers
• Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.