Senior Technical Program Manager

WHOOP; Boston (MA); On-site; USD 150,000 - 195,000; Full time

Job summary

WHOOP is seeking a Senior Technical Program Manager in Boston to scale manufacturing across NPI, CI, and production readiness. You will lead cross-functional programs with Manufacturing, Hardware, Operations, Supply Chain, Quality, Finance, and contract manufacturers.

This role owns CapEx planning and execution, from budgeting to installation and validation, and embeds CapEx thinking early in product development to balance innovation, cost, and feasibility. Travel up to 25% may be required.

Qualifications

• 5+ years of experience in technical program management, manufacturing program management, manufacturing operations, supply chain, or hardware operations.
• Demonstrated success leading cross-functional manufacturing programs across NPI, CI, factory readiness, production ramp, or operational improvement.
• Experience managing technical and operational programs across engineering, manufacturing partners, vendors, quality, procurement, operations, and finance.
• Working knowledge of CapEx planning and execution, including equipment scoping, procurement, budgeting, installation, validation, and production readiness.
• Strong program management fundamentals, including schedule ownership, risk management, budget tracking, stakeholder alignment, communication, and issue resolution.

Responsibilities

• Own complex manufacturing programs across NPI, CI, factory readiness, capacity expansion, automation implementation, and strategic operations.
• Lead cross-functional program management across Manufacturing, Hardware, Operations, Supply Chain, Quality, Finance, and contract manufacturing partners.
• Drive manufacturing and CapEx readiness for new products, process changes, equipment deployments, and operational improvements.
• Own the CapEx lifecycle and roadmap, including capital planning, scoping, budgeting, procurement, installation, validation, production readiness, cost tracking, forecast accuracy, and reporting.
• Embed CapEx planning early in product development, translating needs into executable plans that balance innovation, cost, and feasibility.
• Develop and manage program schedules, risk registers, budgets, action plans, roadmaps, and executive-level status reporting.
• Oversee equipment sourcing, vendor coordination, and deployment to meet milestones.
• Identify gaps and implement improvements to increase speed, visibility, accountability, and delivery quality.
• Anticipate risks, drive mitigation plans, and keep teams moving through ambiguity.
• Support global manufacturing sites with international travel as needed, up to 25%.

Skills

Cross-functional leadership

Program management

Communication

Problem-solving

Tools

Excel

Google Sheets

Google Slides

Jira

Smartsheet

Slack

Job description

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Senior Technical Program Manager on the Manufacturing Program Management team, you’ll help scale WHOOP’s global manufacturing capabilities across New Product Introduction (NPI), Continuous Improvement (CI), factory readiness, and strategic manufacturing initiatives. You’ll lead cross-functional programs connecting Manufacturing, Hardware, Operations, Supply Chain, Quality, Finance, and external manufacturing partners.

This role leads program management for capital equipment planning and execution, partnering closely with Manufacturing Engineering and Operations on capacity expansion, automation implementation, equipment sourcing, installation, validation, and production readiness. You’ll also lead broader manufacturing programs that improve operational performance, manage risk, and enable execution across fast-moving NPI and CI priorities.

RESPONSIBILITIES:

• Own complex manufacturing programs across NPI, CI, factory readiness, capacity expansion, automation implementation, and strategic operations, ensuring clear scope, schedule, ownership, risks, and execution plans.

• Lead cross-functional program management across Manufacturing, Hardware, Operations, Supply Chain, Quality, Finance, and contract manufacturing partners.

• Drive manufacturing and CapEx readiness for new products, process changes, equipment deployments, and operational improvements, aligning teams on key milestones, risks, deliverables, and decisions.

• Own the CapEx lifecycle and roadmap, including capital planning, scoping, budgeting, procurement, installation, validation, production readiness, cost tracking, forecast accuracy, investment reviews, audits, and reporting.

• Embed CapEx planning early in product development, partnering with engineering and manufacturing teams to translate product, process, capacity, automation, and infrastructure needs into execution plans that balance innovation, cost, and operational feasibility.

• Develop and manage program schedules, risk registers, budgets, action plans, roadmaps, and executive-level status reporting.

• Oversee equipment sourcing, vendor coordination, and deployment to meet critical manufacturing, quality, capacity, automation, and operational milestones.

• Identify gaps in process, tools, communication, or execution, and implement improvements that increase speed, visibility, accountability, and delivery quality.

• Anticipate risks, drive mitigation plans, escalated when needed, and keep teams moving through ambiguity and changing priorities.

• Support global manufacturing sites with international travel as needed, up to 25%.

QUALIFICATIONS:

• 5+ years of experience in technical program management, manufacturing program management, manufacturing operations, supply chain, or hardware operations, ideally in consumer electronics or hardware.

• Demonstrated success leading cross-functional manufacturing programs across NPI, CI, factory readiness, production ramp, or operational improvement.

• Experience managing technical and operational programs across engineering, manufacturing partners, vendors, quality, procurement, operations, and finance.

• Working knowledge of CapEx planning and execution, including equipment scoping, procurement, budgeting, installation, validation, and production readiness.

• Strong program management fundamentals, including schedule ownership, risk management, budget tracking, stakeholder alignment, communication, and issue resolution.

• Ability to translate technical manufacturing details into clear plans, tradeoffs, risks, and decisions for cross-functional teams.

• Highly organized and analytical, with strong attention to detail, follow-through, and structured problem-solving skills.

• Excellent communicator, able to present technical, operational, and financial information clearly.

• Skilled in Excel or Google Sheets, with experience using Google Slides, Slack, Smartsheet, Jira, or similar tools.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $150,000-$195,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Learn more about WHOOP.