Senior Technical Product Marketing Manager

Fiddler; Palo Alto (CA); Hybrid; USD 155,000 - 195,000; Full time

Benefits offered by this job

Competitive pay + equity

Premium health, dental & vision – 100%

Open PTO

401(k) plan

Monthly fitness reimbursement

Paid parental leave

Annual Caltrain pass

Monthly in-office massages

Fastrak reimbursement

Lunch Provided Mon–Thurs

Job summary

Fiddler in Palo Alto is seeking a Senior Technical Product Marketing Manager to lead messaging and positioning for our AI Observability suite.

You will partner with Product, Sales, and Leadership to shape market narratives, enable the field, and influence the product roadmap for enterprise SaaS. This role is Hybrid with at least 2 days a week (likelihood of a 3rd in future) at our Palo Alto office. Compensation ranges from $155,000 to $195,000 plus equity and benefits.

Qualifications

• 7–10+ years in Product Marketing, Product Management, or Sales Engineering with senior experience.
• Deep background in AI observability, APM, or developer tools.
• Proven success driving PMM strategy for technical enterprise SaaS products.

Responsibilities

• Evolve messaging and positioning for AI Observability across executive and practitioner audiences.
• Build scalable enablement programs for sales and solutions engineering with battlecards.
• Lead market analysis, track AI observability trends, and keep competitive playbooks updated.

Skills

PMM strategy

Executive presence

Clear business value

Cross-functional leadership

Public speaking

Communication

Job description

Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The rise of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get ahead of these issues by helping deploy trustworthy, and transparent AI solutions.

Fiddler partners with AI-first organizations to help build a long‑term framework for responsible AI practices, which, in turn, builds trust with their user base. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes.

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (product leader at Microsoft, Samsung, Paypal and two‑time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.

Why Join Us

Our team is motivated to help build trust into AI to enable society harness the power of AI. Joining us means you get to make an impact by ensuring that AI applications at production scale across industries have operational transparency and security.We are an early‑stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

The Mission:

A Senior Technical Product Marketing Manager drives the messaging and positioning for our AI Observability suite. This role goes beyond execution, it helps influence product direction, shape market and enterprise perception, and enable our field teams to win in a fast‑evolving space.

Partnering closely with Product, Sales, and Leadership, this role will define how we show up in the market and ensure our customers understand the value of building trust and transparency into AI systems.

About The Team:

We’re a small but mighty marketing team that punches well above our weight. Half of us are based in the Bay Area, with a few teammates joining remotely from across the U.S. We move fast, roll up our sleeves, and believe no job is too big or too small when it comes to getting great work out the door. Open, honest feedback is our superpower — it’s what keeps us connected, creative, and constantly improving. Together, we pull off standout campaigns, memorable conferences, and some of the sharpest decks you’ll ever see. Smart, scrappy, and tight‑knit, we take pride in making a big impact with everything we do.

What You’ll Do:

Messaging & Positioning

• Evolve the messaging and positioning strategy for AI Observability, ensuring it resonates across C-level, technical, and practitioner audiences.

• Craft compelling narratives that connect technical depth with business outcomes, differentiating our offerings from competitors.

• Influence product roadmap and strategy by bringing in customer, competitive, and market perspectives.

Field Enablement

• Build scalable enablement programs for sales and solutions engineering.

• Deliver pitch materials, competitive battlecards, and objection‑handling frameworks

• Act as a thought partner to Product and Sales ensuring consistent execution and alignment.

Market Intelligence

• Lead ongoing market analysis, identifying key trends in AI observability, customer adoption patterns, and regulatory impacts.

• Maintain an up‑to‑date competitive landscape, developing playbooks to arm the field with effective differentiation strategies.

• Partner with the Marketing team to elevate our voice in the market and influence category definitions.

What We’re Looking For:

Experience

• 7–10+ years of Product Marketing, Product Management, or Sales Engineering with at least 3+ years in a senior or strategic role.

• Deep background in AI observability or APM or developer tools.

• Proven success driving PMM strategy for technical products into the enterprise at high‑growth SaaS companies.

Skills

• Executive presence and credibility with C-level and technical decision makers.

• Ability to connect technical detail to business value in a clear, compelling way.

• Strong communication and collaboration skills with experience leading cross‑functional initiatives.

Bonus Points

• Experience building category‑defining narratives in emerging technology spaces.

• Strong public speaking background.

• Track record of published thought leadership or industry recognition.

What We Offer:

• Opportunity to shape the market narrative and category strategy for AI Observability.

• Strategic seat at the table, influencing product, sales, and company‑wide direction.

• Competitive compensation, equity, and benefits.

• Flexible culture in a fast‑growing, mission‑driven company.

This role is Hybrid with at least 2 days a week (likelihood of a 3rd in future) at our Palo Alto office.

Compensation:

Bay Area: $155,000 - $195,000 + equity + benefits
Other Locations: $130,000- $170,000 + equity + benefits

Benefits & Perks

• Competitive pay + equity

• Premium health, dental & vision – for you, 100% premiums covered with buy‑up options.

• Open PTO

• 401(k) plan

• Monthly fitness reimbursement

• Paid parental leave

Palo Alto HQ Vibes

• Annual Caltrain pass

• Monthly in‑office massages

• Fastrak reimbursement

• Lunch Provided Mon–Thurs

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we’ll consider your experience, leveling, location, and other job‑related factors.

Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require special accommodations in order to complete the interviews or perform job duties, please inform the recruiter at the beginning of the process.