Senior Technical Product Manager: Financial Crimes

Jack Henry & Associates; Fort Mill (SC); Remote; USD 97,000 - 137,000; Full time

Job summary

A financial technology company is seeking a Senior Technical Product Manager to lead the Financial Crimes suite, focusing on fraud and anti-money laundering software. The candidate will be responsible for product design and enhancements, ensuring they meet customer needs and market trends. This remote role is ideal for those with extensive product management experience in the fintech industry. Comprehensive benefits are offered to support employee wellbeing.

Benefits

Comprehensive benefits

Support for physical, mental, and financial health

Qualifications

• Minimum of 6 years of experience in product management and/or working within the Software Development Lifecycle (SDLC).
• Experience in the financial or fintech industry is a must.

Responsibilities

• Design, modify and manage Financial Crimes products.
• Serve as a resource for fraud and anti-money laundering integrations.
• Track statistics of product adoption and translate feedback into recommendations.

Skills

Product management experience

Experience with fraud protection/detection solutions

Understanding of Financial Crimes software

Ability to track product adoption

Education

Bachelor’s degree

Job description

Job Description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences.

We are seeking a Senior Technical Product Manager to design, modify, and manage activities of our Financial Crimes suite of products. You will be responsible for helping guide the money laundering and fraud detection software for our company. This person will need to stay on top of trends in the anti-money laundering and fraud world, using that knowledge to add features to the Financial Crimes software suite to identify and combat those new trends.

This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL; Lenexa, KS; Monett, MO; Springfield, MO; Charlotte, NC; or Allen, TX.

The salary range for this position is $97,800 - $137,000 and will be determined based on location and experience level.

Responsibilities

• Helps design, modify and manage activities for Financial Crimes products from product definition and planning through production and release.
• Serves as central resource for fraud and anti-money laundering integrations within Jack Henry and with external partners.
• Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
• Establishes and interacts with user community (e.g., advisory board, focus groups, customer fact finding, etc.)
• Assists with the product vision/roadmap.
• Participates in the rollout of marketing plans/campaigns.
• Creates alpha and beta program definition and coordinates execution.
• Creates standard demonstrations (and occasional participation in customer demonstrations).
• Promotes investigation and application of new technologies and industry trends to product management activities.
• Ensures that products meet specifications and quality goals.
• May assist less experienced peers.
• May perform other job duties as assigned.

Requirements

• A minimum of 6 years of experience in product management and/or working within the Software Development Lifecycle (SDLC).
• A minimum of 2 years of experience working within the financial or fintech industry.
• Experience with fraud protection/detection solutions.

Preferred Qualifications

• Bachelor’s degree.
• Experience working with AI within the development process
• Certifications relevant to fraud protection/detection (e.g. CAMS, CFE, CAFP).
• SAFe Agile experience.

If you're feeling excited about this opportunity, we encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing.

We offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.