Senior Technical Product Manager: Financial Crimes

Jack Henry & Associates, Inc.; Charlotte (NC); Remote; USD 97,000 - 137,000; Full time

Job summary

A technology firm in financial services seeks a Senior Technical Product Manager to oversee the Financial Crimes suite. Responsibilities include managing product enhancements for fraud detection and money laundering software. Candidates should have extensive experience in product management within the financial industry. This remote position offers a competitive salary range of $97,800 - $137,000 depending on experience.

Benefits

Comprehensive benefits

Remote work flexibility

Qualifications

• 6+ years of experience in product management and working within SDLC.
• 2+ years of experience in the financial or fintech industry.
• Experience with fraud protection/detection solutions.

Responsibilities

• Design, modify, and manage activities for Financial Crimes products.
• Track product adoption statistics and translate feedback into enhancements.
• Create demonstrations and coordinate marketing plans.

Skills

Product Management

Fraud Detection

Software Development Lifecycle (SDLC)

Financial Industry Knowledge

Education

Bachelor's degree

Job description

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

We are seeking a Senior Technical Product Manager to design, modify, and manage activities of our Financial Crimes suite of products. You will be responsible for helping guide the money laundering and fraud detection software for our company. This person will need to stay on top of trends in the anti-money laundering and fraud world, using that knowledge to add features to the Financial Crimes software suite to identify and combat those new trends. This person will work closely with a team of business analysts and project managers to accomplish these goals. The ideal candidate brings strong knowledge of the software development lifecycle as well as subject matter expertise in the area of fraud detection and risk management.

This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL; Lenexa, KS; Monett, MO; Springfield, MO; Charlotte, NC; or Allen, TX.

The salary range for this position is $97,800 - $137,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Helps design, modify and manage activities for Financial Crimes products from product definition and planning through production and release.
• Serves as central resource for fraud and anti-money laundering integrations within Jack Henry and with external partners.
• Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
• Establishes and interacts with user community (e.g., advisory board, focus groups, customer fact finding, etc.)
• Assists with the product vision/roadmap.
• Participates in the rollout of marketing plans/campaigns.
• Creates alpha and beta program definition and coordinates execution.
• Creates standard demonstrations (and occasional participation in customer demonstrations).
• Promotes investigation and application of new technologies and industry trends to product management activities.
• Ensures that products meet specifications and quality goals.
• May assist less experienced peers.
• May perform other job duties as assigned.

What you'll need to have:

• A minimum of 6 years of experience in product management and/or working within the Software Development Lifecycle (SDLC).
• A minimum of 2 years of experience working within the financial or fintech industry.
• Experience with fraud protection/detection solutions.

What would be nice for you to have:

• Bachelor's degree.
• Experience working with AI within the development process
• Certifications relevant to fraud protection/detection (e.g. CAMS, CFE, CAFP).
• SAFe Agile experience.

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.