Senior Technical Product Manager-Documents Domain-Epic

9025 CVS Shared Services Resources LLC; Utah; Hybrid; USD 68,000 - 199,000; Full time

Job summary

9025 CVS Shared Services Resources LLC in Utah seeks a Senior Technical Product Manager to own the Documents Domain within the Epic EHR ecosystem, delivering the document ingestion pipelines, downstream integrations, and UX/UI for the document viewer.

You will translate business goals into a roadmap, work with engineering, data science, and design, and lead cross‑functional teams to release high‑quality healthcare products while shaping adoption and training.

Qualifications

• 7–10 years of experience in product management/healthcare informatics with document/data pipelines.
• Experience with HL7 and SMART-on-FIHR integration patterns and UX/UI for digital apps.
• Ability to drive strategic decisions, own roadmaps, and align with OKRs.
• Strong collaboration with senior stakeholders and data analytics teams.
• Experience driving user adoption of clinical technology.

Responsibilities

• Define the product vision and strategic direction for the Epic Domain and align with OKRs.
• Translate goals into a clear product roadmap and backlog priorities.
• Lead cross-functional teams across engineering, data science, and design.
• Gather user requirements and ensure deliverables meet user needs.
• Launch products with training and end-user documentation.
• Provide executive reporting on status, risks, and decisions.

Skills

Healthcare informatics

Product strategy

Cross-functional leadership

Data-driven decision making

Change management

Education

BS in Engineering, Economics, Mathematics, Business, or related field

Job description

Position Summary

As a Senior Technical Product Manager, you will be responsible for driving the product delivery of our Documents Domain which is integrated with the organization’s Epic electronic health record (EHR) platform and supports multiple business areas. You will own the product requirements for our document ingestion pipelines, integration with downstream applications, domain services and UX/UI for document viewer. These services are critical for ensuring our providers and care teams have access to clinical documentation that drives patient diagnosis and care coordination. You will partner with business and engineering leaders to lead a product domain and deliver high-quality products that improve healthcare delivery.

What You’ll Do

Responsible for defining the product vision and strategic direction for your Epic Domain, ensuring continuous alignment with senior business and engineering leaders. You'll translate high-level business goals into a clear, actionable product strategy that are tied to OKRs. Partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization to ensure alignment with your strategic vision. You will assess value and develop business cases to inform the nature and scope of new initiatives. This includes evaluating buy vs. build opportunities and identifying opportunities to scale products to multiple business units Coordinate with talented technical partners from engineering, data science, and user design in a fast-paced, agile environment to build and enhance products. Your role is to bridge the gap between business needs and technical solutions, fostering a collaborative and productive atmosphere. Coordinates closely with PM peers in the eFax, Conditions and Medical Record Exchange domains on shared dependencies, API transitions, and cross-cutting priorities. Work alongside our design team to design high-quality, intuitive products for our end-users. This involves user research, gathering and documenting detailed product requirements and ensuring the final product meets user needs and expectations. Define and manage the launch of new products, including working with our operations teams to create training materials and documentation for end-users. You will also continuously identify and act on opportunities for product improvement through quantitative analysis and user feedback. Delivers executive-level reporting on product status, risks, and decisions needed, and builds strong relationships with key stakeholders across the enterprise. Develops testing procedures and governance for onsite, monthly, and quarterly Epic assessments, with detailed documentation review. Partners with training and change management teams to support readiness, adoption, and feedback loops for Epic-based product releases. Supports approval of product iterations, schedules, releases, and roadmaps to maintain delivery speed and quality across Epic initiatives. Support the domain leaders in recruiting, hiring, and developing product and informatics talent in a collaborative, fast-paced, global environment to instill industry-proven best practices.

Required Qualifications

7–10 years of relevant work experience in product management and/or healthcare informatics, with meaningful exposure to document and/or data pipelines, HL7 and SMART-on-FIHR integration patterns, UX/UI design for digital applications Demonstrated ability to work effectively with engineering teams on technically complex, domain services Proven Leader: Comfortable driving strategic decisions, taking ownership, and coordinating resources to ensure successful project outcomes Highly Collaborative: Excel at working with senior-level stakeholders and can translate complex technical topics for a variety of audiences Data-Driven Mindset: Use data to measure product impact and work with analytics teams to evaluate success Skilled in change management and driving user adoption of clinical technology.

Preferred Qualifications

Epic certification(s) in one or more modules relevant to the role (e.g., EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM, MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders). Experience in Value Based Care and Medicare/Medicare Advantage Experience in healthcare, digital health solutions and/or EHR integrations Subject matter expertise in electronic fax, medical record management, order management 4+ years as a Product Manager Experience with data analytics and core healthcare metrics Demonstrated ability to drive meaningful and quantifiable impact to the business Education BS in Engineering, Economics, Mathematics, Business, or a related field or equivalent relevant experience.

Pay Range

The typical pay range for this role is: $67,900.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.