Senior Technical Product Manager, Collection Management

Dragos; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Equity Package

Job summary

Dragos is seeking a Senior Technical Product Manager to own Collection Management, the shared function underlying every collection method. You will define contracts, health, updates, and tasking, and ensure secure, scalable integration into the Dragos Platform, coordinating with Product, Engineering, CX, and Sales Engineering across teams.

You will establish how work is dispatched, how results return with an audit trail, and how collection methods update content over time.

Qualifications

• 5+ years of Product Management experience owning a platform, infrastructure, or shared-service product.
• Technical fluency with agent/collector architectures, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.
• Knowledge of TLS/mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies.
• Familiarity with secrets and credential management (e.g., Vault) and risks of moving credentials across networks.
• Experience with data ingestion pipelines and schema design; familiarity with OCSF or similar schema is a plus.
• Proven ability to write precise technical requirements and work directly with tech leads and engineers.
• Excellent written and verbal communication across Engineering, Product, CX, and executives.
• Willingness to travel (~10%) for customer meetings.
• Direct OT/ICS experience is a plus.

Responsibilities

• Define and own the product strategy and roadmap for Collection Management, including inventory, lifecycle, updates, health, connectivity, and data flow into the platform.
• Define the common collection contract (registration, health, updates, configuration/content, and tasking) and the security around it.
• Determine how work is dispatched to methods and how status, retries, and results return, with an audit trail.
• Define updates for collection methods and movement from per-version packages to dynamic content.
• Define entitlements for collection tasks and secure credential handling requirements.
• Own ingestion requirements, including normalization to OCSF and schema-change approvals.
• Collaborate with cross-functional teams to clarify ownership boundaries for devices, deployment, and results mapping to assets.
• Gather deployment constraints from customer-facing teams and validate designs against them.
• Join customer conversations for deployment or design questions and communicate requirements to Engineering with clear business rationale.
• Establish and monitor KPIs such as connectivity, deployment success, update adoption, and task completion rates.
• Partner with Product Marketing, Support, and CX on documentation and launch plans.

Skills

Platform ownership

Technical fluency

TLS/mTLS & security

Credential management

Data ingestion & schema design

Technical requirements

Clear communication

Travel ~10%

OT/ICS experience

Job description

Senior Technical Product Manager, Collection Management

United States

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

About the Role :

Dragos is seeking a senior-level Technical Product Manager to own Collection Management, the shared function that every Dragos c ollect ion method depends on. Collection is how the Dragos Platform reaches an environment: sensors for passive traffic, agents on endpoints, active discovery and interrogation of devices, and integrations that pull from third-party systems. This role owns how collection methods are registered, kept healthy and updated, and tasked with work, and how their results come back into the platform. You will also own the contract all methods share. You will partner closely with the Product Managers and Engineering teams behind each method as well as Customer Experience (CX) to make sure a task or a result behaves the same way no matter which method handles it. Most of your customers are the other teams building the platform, so the work is coordination and technical product ownership more than external customer discovery.

Responsibilities :

• Define and own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle and updates, health and connectivity, and the path results take into the platform.
• Define the common collection contract (registration and pairing, health, updates, configuration and content, and tasking) and the security around it.
• Define how work is dispatched to methods and how status, retries, and results return, including an audit trail of every action taken externally.
• Define how collection methods are updated and receive content, moving from per-version packages to methods pulling what they need.
• Define how entitlements apply to collection tasks.
• Set requirements for secure credential handling.
• Own requirements for ingest, including normalization of data to OCSF and the process for approving schema changes.
• Work with constituent teams to establish and keep ownership boundaries clear: what should happen to a device, how it gets there, and how results resolve to an asset.
• Partner with Product Managers and customer-facing teams (CX, Support, Sales Engineering) to gather real deployment conditions such as firewalls, proxies, certificates, and segmented networks, and validate designs against them.
• Join customer conversations when a deployment issue or design question needs it.
• Make prioritization and trade-off decisions across constituent teams, and communicate requirements to Engineering with a clear business rationale.
• Define, track, and improve KPIs such as connectivity, deployment success, update adoption, and task completion rates.
• Partner with Product Marketing, Support, and CX on documentation, launch plans.

Qualifications :

• 5+ years of Product Management experience, including experience owning a platform, infrastructure, or shared-service product that other teams build on.
• Strong technical fluency with agent or collector architectures: registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.
• Working knowledge of secure communications and identity, including TLS and mTLS , certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies.
• Familiarity with secrets and credential management (for example Vault or enterprise PAM tools) and the risks of moving credentials across networks.
• Experience with data ingestion pipelines and schema design. Familiarity with OCSF or a similar normalized schema is a plus.
• Proven ability to write precise technical requirements and work directly with tech leads and engineers across multiple teams.
• Excellent written and verbal communication, with the ability to drive alignment across Engineering, Product, CX, and executive stakeholders.
• Strong organizational skills, and a willingness to travel (~10%) for customer meetings, workshops, or company events.
• Direct experience with OT/ICS environments, either on the customer side or building or supporting an OT security product (a plus).

Compensation :

• Competitive Equity Package

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Dragos's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

As part of our hiring process, The Dragos team uses Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements.A human is always in the loop and is the final decision maker.