Senior Technical Product Manager - AI Platform

WEX, Inc.; Portland, City of Binghamton (OR, ME, NY); Remote; USD 113,000 - 150,000; Full time

Job summary

A leading company is seeking a Sr Product Manager for its AI & Data team to drive the vision and strategy for data-centric and AI-powered products. This role involves collaboration across various teams, ensuring alignment with customer needs and business goals. The ideal candidate will have extensive experience in product management, particularly in data platforms and AI/ML products, and demonstrate strong leadership and customer empathy. The position is remote but requires proximity to major cities.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Savings Plan

Paid Time Off

Tuition Reimbursement

Qualifications

• 7+ years in product management or related roles.
• Strong understanding of data architectures and AI/ML concepts.

Responsibilities

• Define and evolve product roadmap for data platforms and AI services.
• Lead discovery sessions and customer interviews to identify needs.
• Translate requirements into user stories and guide agile ceremonies.

Skills

Product Management

Data Platforms

AI/ML Products

Collaboration

Customer Empathy

Education

MBA

MS in Data Science

Computer Science

Tools

Data Warehouses

BI Tools

ETL/ELT Pipelines

Job description

Location:

Remote, with a requirement to reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Washington, DC; Dallas, TX; or San Jose, CA.

About the WEX AI & Data Team

WEX's AI & Data organization is on a mission to transform financial services through data-driven insights and intelligent automation. We build scalable data platforms, advanced analytics capabilities, and AI/ML frameworks that empower our technology, digital, and business partners to turn raw data into strategic, customer-facing solutions.

About the Role

As a Sr Product Manager, Data and AI, you will own the vision, strategy, and roadmap for our data-centric and AI-powered product portfolio. You'll partner closely with stakeholders across engineering, data science, UX, digital, and business teams to translate customer and internal needs into clear product requirements-balancing innovation in analytics and generative AI with a deep sense of customer empathy.

How You'll Make an Impact

• Data & AI Product Strategy
  Define and evolve the multi-quarter roadmap for data platforms, analytics dashboards, and AI services-ensuring alignment to both business KPIs and user needs.
  

• Customer Empathy & Thought Partnership
  Lead discovery sessions, customer interviews, and workshops with internal and external users to surface pain points, desired outcomes, and friction in current workflows. Act as a trusted advisor to partners in tech, digital, and other lines of business.
  

• Cross-Functional Collaboration
  Serve as the product voice in agile squads alongside engineers, data scientists, cloud architects, UX designers, and compliance teams-facilitating clear communication, priority alignment, and shared accountability.
  

• Delivery & Performance Oversight
  Translate requirements into well-scoped user stories and acceptance criteria; guide sprint planning and agile ceremonies; identify and remove blockers to keep teams focused on high-value work.
  

• Performance Measurement & Iteration
  Establish and track KPIs such as adoption, engagement, model accuracy, and ROI; use data-informed insights to prioritize enhancements and course-correct rapidly.
  

• Go-to-Market & Adoption
  Collaborate with marketing, sales, enablement, and support to craft launch plans, training materials, and internal documentation-driving awareness and adoption of new data and AI capabilities.
  

• Market & Technology Awareness
  Stay abreast of emerging trends in data warehouses, lakehouses, BI/visualization tools, machine learning operations, and generative AI-surfacing opportunities to innovate and differentiate our platform.
  

Experience You'll Bring

Technical & Analytical Fluency

• 7+ years in product management or related roles, with a focus on data platforms, analytics solutions, or AI/ML products.

• Strong understanding of data warehouses, lakehouse architectures, ETL/ELT pipelines, BI tools, and core AI/ML concepts.

Product Leadership & Customer-First Mindset

• Proven track record of driving products from discovery through launch and iteration in agile environments.

• Exceptional communication skills, with the ability to build consensus among diverse stakeholders and translate complex technical concepts into clear business narratives.

• Demonstrated customer empathy-able to champion user needs and craft intuitive experiences.

Collaboration & Strategic Thinking

• Experience working as a thought partner to engineering, data science, digital, and business leaders.

• Ability to balance long-term vision with short-term delivery demands, prioritizing ruthlessly to maximize impact.

Preferred Qualifications

• Experience with vector databases, retrieval-augmented generation (RAG) pipelines, or generative AI integration.

• Knowledge of data mesh, federated data access, or multi-tenant platform design.

• Background in financial services, payments, or other regulated industries.Experience with digital transformation initiatives or consultancy environments.

• Advanced degree (MBA, MS in Data Science, Computer Science, or related field).

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00