Senior Technical Product Analyst

Freddie Mac; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in the insurance industry seeks a Senior Technical Product Analyst to enhance their product team in cloud technology adoption. This role will involve collaborating with cross-functional teams and mentoring junior members while focusing on healthcare technology and regulatory requirements.

Benefits

Comprehensive health coverage

Long-term growth opportunities

Remote work environment

Qualifications

• 5+ years of experience in product analysis and project management.
• Experience in SaaS and healthcare technology environments.
• Ability to thrive in uncertainty and drive decision-making.

Responsibilities

• Collect and organize feature requests and product feedback.
• Define and track success metrics for features and initiatives.
• Drive execution and delivery across a portfolio of work.

Skills

Critical Thinking

Collaboration

Problem Solving

Communication

Education

Bachelor's degree in Information Systems

Tools

Jira

Azure DevOps

AWS

Microsoft Azure

Job description

Senior Technical Product Analyst

Position Overview:

Bloom, the insurance industry's trusted growth partner, is looking for a talented and motivated Senior Technical Product Analyst with broad experience in implementing products and solutions in the Medicare Advantage, Medicaid, and SNP markets. This role will help propel Bloom forward in the adoption of cloud technologies in Azure and/or AWS, while also migrating legacy infrastructure to cloud-native solutions. As an integral part of our product team, you'll foster a culture of respect and innovation while aligning your team to deliver on the company's strategic objectives.

Are you looking to join a growing SaaS provider serving America's senior population to help them thrive with their health? We have an exciting role for you. Ideal candidates will have experience working in a health system, hospital, care management, or payer environment where HIPAA, HITRUST, and security drive the daily focus and goals. With this experience, this role provides an opportunity to mentor junior members of the team and design solutions across the company.

Position Highlights:

• Collect and organize incoming feature requests and product feedback from internal and external stakeholders

• Support coordination across a portfolio of initiatives, helping ensure alignment on priorities, timelines, and ownership

• Partner with cross functional teams to support release planning, including coordination of timelines, dependencies, release notes, customer adoption, and stakeholder communication

• Help define and track success metrics for features and initiatives, including user adoption, revenue generation, and customer retention

• Drive the execution and delivery across a portfolio of work, surfacing risks or blockers early while defining viable solutions and formulating recommendations to move forward

• Facilitate communication between cross-functional teams through structured workflows, product lifecycle steps, and documentation

• Identify and implement process improvements while supporting effective Agile practices, including backlog grooming, sprint planning, and status tracking in Jira

• Champion data-driven decision making and market-based needs analysis, consistent product processes and Agile best practices across teams

• Perform other duties as assigned

Qualifications:

• Bachelor's degree in information systems, Computer Science, Engineering, or a related technical field, or a minimum of four (4) years of experience in lieu of degree.

• 5+ years of experience in product analysis and project or portfolio management, with a strong track record of bringing structure and clarity to complex initiatives required.

• Prior experience in SaaS and health care technology environments, with comfort navigating complex systems or regulatory requirements

Required Skills and Abilities:

• Strong product mindset - able to think critically about user needs, value delivery, and implementation tradeoffs

• Ability to thrive when faced with uncertainty to drive through decision making and gathering customer input to establish clarity and progress.

• Experience designing and implementing solutions in Amazon AWS and Microsoft Azure

• Excellent communication and collaboration skills

• Detail-oriented with strong organizational skills and follow-through

• Familiarity with tools like Azure DevOps and Jira for managing product backlogs and roadmaps

• Comfortable working in a fast-paced, cross-functional environment - asking questions and quantifying unknowns to eliminate blockers quickly.

• Excellent problem-solving abilities, analytical thinking, and attention to detail

• Understanding business goals and how data insights can drive strategic decisions

• Has good organizational and interpersonal skills and broad experience interacting successfully with technical and non-technical audiences

• Demonstrated ability to thrive working independently or as part of a team taking initiative

What We Offer

Bloom operates with a people-first culture, which means listening to our employees to provide the benefits that mean the most to them. Our competitive compensation, comprehensive health coverage, long-term growth opportunities, and remote work environment are among the reasons that many of our employees have been with us since the beginning of our business. BeBloom, our proprietary employee training and engagement program, helps you learn our business model and immerse yourself in everything our culture offers from day 1. From virtual live events to mentorship and leadership programs and employee-led councils, there are countless opportunities to get involved, build connections, and share your voice - because at Bloom, the real you belongs here.

Core Values:

Put People First: Uphold and promote a people-first culture within the organization, emphasizing empathy, kindness, and a commitment to making a positive difference.

Be Stronger Together: Embrace a team player mentality, leveraging the strengths of yourself and others to collaborate as one team.

Do What's Right: Adhere to high ethical standards, acting with integrity to do what's right for partners, customers, and colleagues.

Embrace a Growth Mindset: Embrace a culture of continuous learning, education, and professional development.

Drive Solutions: Demonstrate ingenuity and skill by sharing ideas and solutions that drive our mission forward.

About Bloom

Bloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.