Senior Technical PM, Care Engine

Hard Problems

United States

Remote

USD 160,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Health insurance (medical)
Dental insurance
Vision insurance
Short-term disability
Basic life insurance
Flexible Spending Accounts
Lifestyle Spending Accounts
Uncapped time off
Budget for tech tools
Waived Hone membership

Job summary

Hone Health is seeking a Senior Technical Product Manager for the Care Engine. You will own the roadmap for the clinical rules engine, prescription and fulfillment pipeline, and subscription billing logic, partnering with clinical, engineering, and operations teams to scale Hone’s core systems.

You will own end-to-end reliability of Hone’s clinical operations, define success metrics, and build audit practices to surface divergences between actual and intended behavior.

Qualifications

  • Six+ years of product management, with backend or platform infra experience.
  • Strong technical fluency, architecture sense, and collaboration with engineers.
  • Experience in healthcare or clinical-stakes domain is preferred.

Responsibilities

  • Own roadmap for the Care Engine, including the clinical rules engine and billing logic.
  • Ensure reliability and timeliness of Hone's clinical operations across teams.
  • Define success metrics and build audit practices to surface deviations.
  • Collaborate with engineering on new logic and third‑party integrations.
  • Measure launches and drive data‑driven continuous improvements.

Skills

Backend systems
Rules engine
Platform infrastructure
Data analytics
System architecture
Communication
Cross-functional leadership
Clinical domain knowledge
Technical fluency
Engineering collaboration

Tools

DoseSpot
Health Gorilla

Job description

Hone Health is an online medical clinic focused on transforming healthcare and enhancing longevity. Using cutting-edge scientific advancements, Hone empowers men and women to take control of their health and unlock their full potential. The company has been fully virtual from day one and operates as a remote-first employer, with a culture built around values including fighting for the customer, executing ruthlessly, communicating candidly and kindly, and collaborating selflessly.

The role

As Senior Technical Product Manager for the Care Engine, you would own the infrastructure that powers every patient's clinical journey at Hone. The Care Engine encompasses the clinical rules engine, prescription and fulfillment pipeline, and subscription billing logic, and your work would determine when patients are due for follow-ups and ensure they receive their medications reliably and on time. You would report directly to the Head of Product Management and work in close partnership with clinical, engineering, and operations stakeholders to define how Hone's core systems should behave and ensure they do so at scale.

What you would do

You would own the roadmap for the Care Engine team, covering the clinical rules engine, prescription and fulfillment pipeline, and subscription billing logic. You would take end-to-end responsibility for the reliability of the systems that run Hone's clinical operations, working cross-functionally with clinical, care operations, pharmacy operations, and engineering teams to ensure every patient's care runs correctly every time. You would define and track success metrics including rules engine reliability, medication delivery timeliness, and audit pass rate. You would build systematic audit practices to surface where the engine's actual behavior diverges from its intended behavior. You would partner with engineering to design, specify, and ship new logic and integrations with third-party systems such as DoseSpot, pharmacies, carriers, and Health Gorilla. You would measure the success of launches and develop data-driven solutions for continuous improvement.

What they are looking for

Hone is looking for someone with at least six years of product management experience, with meaningful time spent on backend systems, rules engines, or platform infrastructure. Strong technical fluency is required, including comfort with complex conditional logic, system architecture, and working directly with engineers on design decisions. You would need an analytical mindset with a demonstrated ability to use data to drive product decisions and measure success. Experience in a domain with real regulatory, financial, or clinical stakes is expected. Excellent communication and leadership skills are required, as is a deep personal interest in health and longevity. The ideal candidate is energized by complex systems and by building infrastructure that others can rely on.

Working arrangements

This role is fully remote and open to candidates based in the United States only.

Pay and benefits

The compensation range for this role is $160,000 to $200,000, based on location and experience, with equity options also available.

Benefits for full-time regular employees include

  • health, dental, and vision insurance coverage
  • short-term disability and basic life coverage
  • Flexible Spending Accounts
  • Lifestyle Spending Accounts
  • uncapped time off for exempt employees
  • a budget for technology tools such as a laptop, monitor, or special software
  • waived membership fees for Hone products

The company observes federal holidays and supports company-sponsored activities to foster engagement, both virtually and in person.

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