Senior Technical Claims Specialist, Excess Coverage & Specialized Claims

Liberty Mutual Insurance; Suwanee (GA); Hybrid; USD 82,000 - 157,000; Full time

Job summary

An established industry player is seeking a Senior Technical Claims Specialist to join their Excess Coverage and Specialized Claims Unit. This role involves managing complex Commercial Casualty claims, including Excess and Umbrella claims, throughout the claims lifecycle. You'll be responsible for conducting investigations, negotiating settlements, and mentoring staff while ensuring compliance with legal and regulatory standards. This dynamic position offers the opportunity to work within a supportive environment that values diversity and employee growth, making a significant impact in the insurance field.

Benefits

Comprehensive benefits

Continuous learning opportunities

Flexible work arrangements

Employee Resource Groups

Diversity and inclusion initiatives

Qualifications

• Advanced knowledge of Commercial Casualty claims and insurance regulations.
• Expertise in negotiation and litigation management in claims.

Responsibilities

• Manage a book of Commercial Casualty Excess/Umbrella claims.
• Conduct investigations and recommend adequate reserves.

Skills

Commercial Casualty claims investigation

Coverage determination

Negotiation

Claims evaluation

Litigation management

Customer focus

Problem-solving

Education

Bachelor's degree in relevant field

Insurance certifications

Tools

Claims management systems

Job description

Senior Technical Claims Specialist, Excess Coverage & Specialized Claims

Join to apply for the Senior Technical Claims Specialist, Excess Coverage & Specialized Claims role at Liberty Mutual Insurance

Senior Technical Claims Specialist, Excess Coverage & Specialized Claims

6 days ago Be among the first 25 applicants

Join to apply for the Senior Technical Claims Specialist, Excess Coverage & Specialized Claims role at Liberty Mutual Insurance

Liberty Mutual Insurance provided pay range

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$82,000.00/yr - $157,000.00/yr

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Liberty Mutual has an immediate opening for an Excess Coverage and Specialized Senior Technical Claims Specialist as part of our Excess, Coverage and Specialized Claims Unit.

In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella and Specialized claims, throughout the entire claims life cycle. Claim types include, but are not limited to, unsupported excess General Liability and Commercial Auto Claims, including Premises Liability, Auto, and Products Liability. Specialized claims including Mass Torts, Employers Liability, Environmental, and Specialty claim across the United States for both Coverage A and Coverage B claims on admitted and non-admitted paper. Complex Excess claims experience preferred to evaluate claims with significant financial exposure.

Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Bala Cynwyd, PA; Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT. Please note this policy is subject to change.

The salary range posted reflects various geographic remote locations, and the typical salary will be between $105,000-$125,000.

Responsibilities

• As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
• Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
• Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
• Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Leads and participates in special projects and performs other duties as assigned.
  
  

We Are Focusing On Candidates Who Have

• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more preferred.
• Claims experience with Premises Liability, Employer's Liability, Environmental, Auto, Products Liability, Mass Torts, Specialty Claims and other Commercial Casualty Claims experience.
  
  

Qualifications

• Advanced to expert knowledge of Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
• Expert ability to identify and solve problems, achieve results and execute thoroughly.
• Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.
• Ability to adapt to work in multiple claim systems.
• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more preferred.
• Claims experience with Premises Liability, Employers Liability, Environmental, Auto, Products Liability, Mass Torts, Specialty claims, and other Commercial Casualty Claims experience preferred.
  
  

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance

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