Senior Technical Claims Specialist, Commercial Excess and Coverage

CLM Dallas Chapter; West Virginia; On-site; USD 90,000 - 150,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Senior Technical Claims Specialist I or II to manage a Commercial Casualty Excess/Umbrella book across the United States, handling coverage, reserves, settlements, and complex exposure assessments.

The role requires expert knowledge, leadership, and the ability to mentor staff, with a focus on efficient, compliant claim resolution within authority limits. Office presence required twice monthly for certain locations.

Qualifications

• 7+ years of experience in commercial casualty claims or a related field.
• Experience with Commercial Excess and Umbrella claims including premises liability, auto, products liability, and mass torts.

Responsibilities

• As the claims owner, determine coverage, investigate, set and adjust reserves, evaluate liability, negotiate settlements, authorize and pay claims; may deny claims.
• Review lawsuits and supporting documents; establish actions to resolve suits, determine loss coverage, amounts owed, discovery plans, reserves and negotiations.
• Manage outside counsel and ensure security of financial processing and claims information.
• Mentor staff and collaborate with Underwriting, Reinsurance, and other partners; stay current with legislation and trends affecting specialty coverage.

Skills

Claims investigation

Reserving

Negotiation

Mentoring

Independent work

Tools

Multiple claim systems

Job description

Description

• We are open to fill as a Senior Technical Claims Specialist I or II, depending on candidate experience.

Position

Company : Liberty Mutual Insurance

Location :

Posted On : 10/20/2026

Description

Liberty Mutual has an exciting Senior Technical Claims Specialist opportunity within our Specialty Lines Excess Coverage department. In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella claims, throughout the entire claims life cycle. Excess claim types include, but are not limited to, premises liability, auto, products, mass torts, across the United States for both Coverage A and Coverage B claims on admitted and non-admitted paper. Complex Excess claims experience needed to evaluate claims with significant financial exposure. Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

• We are open to fill as a Senior Technical Claims Specialist I or II, depending on candidate experience.

Responsibilities

• As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
• Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
• Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
• Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Leads and participates in special projects and performs other duties as assigned.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Please note this policy is subject to change.

Qualifications

We are focusing on candidates who have:

• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required.
• Excess claims experience with premises liability, employer's liability, environmental, auto, products liability, mass torts and other Commercial Casualty Claims experience.

Qualifications

• Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
• Expert ability to identify and solve problems, achieve results and execute thoroughly.
• Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.
• Ability to adapt to work in multiple claim systems.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco