Senior Technical Claims Specialist, Commercial Complex Auto and General Liability

Liberty Mutual Insurance; Village of East Syracuse (NY); On-site; USD 82,000 - 157,000; Full time

Job summary

A leading insurance company is seeking a Senior Technical Claims Specialist to manage complex commercial claims. You'll investigate coverage, negotiate settlements, and mentor staff while ensuring high standards in claims handling. This role demands strong analytical skills and offers competitive pay, reflective of your experience.

Benefits

Comprehensive benefits

Continuous learning opportunities

Qualifications

• 5-7 years claims adjusting experience required.
• Advanced knowledge of Commercial Casualty claims.
• Ability to work independently and achieve results.

Responsibilities

• Determine coverage and investigate claims.
• Negotiate settlements and authorize payments.
• Train and mentor staff on claims processes.

Skills

Problem Solving

Communication

Negotiation

Customer Focus

Teamwork

Education

Bachelor’s degree

Job description

Senior Technical Claims Specialist, Commercial Complex Auto and General Liability

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Senior Technical Claims Specialist, Commercial Complex Auto and General Liability

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Liberty Mutual Insurance provided pay range

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$82,000.00/yr - $157,000.00/yr

Description

Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist handling Commercial claims across the US. The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, and authorizes and resolves the claim. The Senior Technical Claims Specialist also demonstrates the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert. In this position, you may handle primary, umbrella and excess claims, directly or as a Third-Party Administrator (TPA). Policy Holders retention programs may include Deductibles, Self-Insured Amounts and/or Self-Insured Retentions.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Plano, TX; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Westborough, MA; Las Vegas, NV; Chandler, AZ or Suwanee, GA. Please note this policy is subject to change.

Responsibilities

• As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
• Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit.
• Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
• Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
• Responsible for managing the practices and billing activities of outside counsel.
• Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.
• May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Participates in special projects.
  
  

Qualifications

• Bachelor’s degree and 5 to 7 years claims adjusting experience.
• Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly.
  
  

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance

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