Senior Technical Business Systems Analyst

Captech-Consulting; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with bonus

Medical plan options (PPO/HDHP)

Dental and Vision coverage

Company paid Life and AD&D

Short-Term and Long-Term Disability

Matching 401(k)

Cell Phone stipend

Competitive Paid Time Off

Birth and Family Bonding Leave

Adoption Assistance

Training and Certification reimburse

Team building and social activities

Mentor program

Job summary

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. CapTech hires mid-level Technical BSA professionals who work closely with business and technical stakeholders to elicit requirements, drive design, and ensure delivered products meet business needs.

This role is fully onsite at the client location. The candidate will participate across the full delivery lifecycle, from discovery through validation, and will

Qualifications

• 4–7 years of Business Systems Analyst experience on IT initiatives.
• Experience with multi-system integrations and data modeling.
• Ability to write and refine user stories for Agile teams.
• Knowledge of APIs, cloud-based solutions, and distributed systems.
• Proficiency in SQL for analysis and validation.

Responsibilities

• Quickly become familiar with client business challenges and technology landscapes to act as trusted advisor.
• Act as a key contributor on cross-functional teams through all phases of the system delivery lifecycle.
• Lead requirements elicitation via interviews, workshops, and collaborative sessions.
• Assist technical teams with solution design including data modeling, interface definitions, integrations, and process flows.
• Analyze data to understand current-state structures and define future-state requirements.
• Bridge business and technical perspectives to ensure valuable, usable solutions.
• Evaluate current-state processes and perform gap analysis to identify options.
• Write and refine epics, user stories, and acceptance criteria for iterative delivery.
• Coordinate and support integration testing and UAT activities.
• Communicate clearly with technical and business stakeholders.
• Note: This is a 100% onsite role, five days per week at the client location.

Skills

BSA experience

Requirements elicitation

Data analysis

SQL basics

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in IT/IS/Business

Tools

JIRA

Confluence

Job description

Senior Technical Business Systems Analyst

Full-time

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Technical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.

This mid‑level Technical BSA role is ideal for someone who enjoys operating at the intersection of business and technology, thrives in ambiguity, and brings a consultant’s mindset to problem solving. You will play a hands‑on role throughout the full delivery lifecycle, helping teams move from unclear problems to well‑designed, high‑quality solutions.

Responsibilities

• Quickly become familiar with client business challenges and technology landscapes in order to act as a trusted advisor and subject‑matter partner to stakeholders.
• Act as a key contributor on cross‑functional teams through all phases of the system delivery lifecycle, from discovery through delivery and validation.
• Lead and support requirements elicitation using interviews, workshops, and collaborative working sessions to surface business needs and clarify solution intent.
• Assist technical teams with solution design, including data modeling, interface definitions, integrations, and state or process flows.
• Analyze data to understand current‑state structures, data quality, and business impact, and help define how data supports future‑state solutions.
• Bridge business and technical perspectives to ensure solutions are valuable, usable, scalable, and maintainable.
• Evaluate current‑state processes and systems, work with stakeholders to define a desired future state, and perform gap analysis to identify solution options.
• Write and refine epics, user stories, and acceptance criteria as part of an iterative delivery team.
• Coordinate and support integration testing and user acceptance testing (UAT) activities.
• Communicate clearly and effectively with both technical team members and business leadership, adapting your message to your audience.
• This is a 100% onsite role, requiring five days per week at the client location.

Required Qualifications

• 4–7 years of experience working as a Business Systems Analyst, Technical Analyst, or similar role on IT‑related initiatives.
• Demonstrated experience working on multi‑system solutions and integrations, with an understanding of common enterprise integration challenges.
• Experience creating process flows, data flows, sequence diagrams, or system diagrams to visualize current and future state solutions.
• Experience writing and refining user stories and requirements for Agile or iterative delivery teams.
• Understanding of modern IT architectures, including APIs, cloud‑based solutions, and distributed systems.
• Ability to write and execute basic SQL queries to support analysis and validation.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non‑technical stakeholders.
• Proficiency with common project delivery tools such as JIRA and Confluence.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications

• Prior experience in regulated industries such as energy, utilities, infrastructure, or public sector environments.
• Exposure to digital product delivery, beyond traditional project‑based implementations.
• Prior consulting experience or demonstrated ability to operate effectively in a client‑facing, advisory role.
• Understanding how MS Dynamics and Power Platform integrates with other components in an Enterprise, like Salesforce
• Microsoft Dynamics 365 or Power Platform certifications is strongly preferred.

We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions. As a CapTecher, you will experience exciting and rewarding roles that help you grow and make a difference, while having fun along the way.

Benefits

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• Mentor program to help you develop your career

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our diversity, Inclusion and belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.