Senior Technical Analyst – OpenLAB CDS

Atlas; Rahway (NJ); On-site; USD 110,000 - 140,000; Full time

Job summary

Atlas is seeking a Senior Technical Analyst to lead the configuration, build, validation, release, and ongoing operation of a global Agilent OpenLAB CDS 2.x platform within a regulated pharmaceutical R&D environment.

The role involves technical leadership around OpenLAB CDS infrastructure, AIC builds, instrument connectivity, validation, and deployment coordination, with experience in AWS resources and IQ/OQ/UAT activities. Travel to client labs may be required.

Qualifications

• 5+ years configuring and supporting Agilent OpenLAB CDS 2.x.
• Experience troubleshooting chromatography instrument connectivity and software.
• Experience supporting chromatography data systems at enterprise scale in pharma R&D.
• Strong understanding of GxP and non-GxP lab environments.
• Hands-on with Microsoft and AWS products, services, and infra.
• Experience upgrading chromatography data systems in regulated environments.
• Experience developing IQ/OQ test cases and supporting UAT.
• Experience coordinating small technical teams.
• Excellent written and verbal communication skills.
• Willingness to travel to client sites as needed.

Responsibilities

• Support OpenLAB CDS platform architecture and technical design.
• Configure AWS cloud resources based on platform needs.
• Coordinate deployment resources on a daily/weekly basis.
• Serve as primary technical resource for AIC builds, deployments, troubleshooting.
• Support Acronis PC image builds and deployment for AIC computers.
• Troubleshoot instrument, software, and connectivity issues.
• Coordinate infra and deployment activities with stakeholders.
• Develop IQ/OQ documentation and support UAT activities.
• Produce technical documentation and training materials.
• Communicate configuration decisions to technical and non-technical stakeholders.

Skills

OpenLAB CDS 2.x

AWS Cloud

SDLC

GxP environments

Communication

Team leadership

AIC builds

Tools

Confluence

JIRA

ServiceNow

Acronis image deployment

AWS services

Job description

We are seeking a Senior Technical Analyst to support the configuration, build, validation, release, and ongoing operation of a global enterprise Agilent OpenLAB CDS 2.x platform within a regulated pharmaceutical R&D environment.

This individual will provide technical leadership around OpenLAB CDS infrastructure and deployments, including Agilent Instrument Controller (AIC) builds, instrument connectivity, troubleshooting, validation, and coordination of deployment resources.

Key Responsibilities

• Support OpenLAB CDS platform architecture and technical design.
• Request and configure AWS cloud resources based on platform architecture and workflow requirements.
• Coordinate daily and weekly activities of deployment resources.
• Serve as a primary technical resource for AIC builds, deployments, and troubleshooting.
• Support Acronis PC image builds and deployment for AIC computers.
• Troubleshoot instrument, software, and connectivity issues.
• Coordinate infrastructure and deployment activities with technical and laboratory stakeholders.
• Author and execute requirements-based test scripts and SDLC documentation.
• Support system upgrades and lifecycle activities within a regulated environment.
• Develop IQ/OQ documentation and support UAT activities.
• Produce technical documentation and training materials.
• Communicate technical configuration decisions to technical and non-technical stakeholders.

Required Qualifications

• 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x.
• Strong experience troubleshooting chromatography instrument and software connectivity.
• Experience supporting chromatography data systems at enterprise scale within pharmaceutical R&D.
• Strong understanding of GxP and non-GxP laboratory environments.
• Hands-on experience with Microsoft and AWS products, services, and infrastructure.
• Experience upgrading chromatography data systems in regulated environments.
• Experience developing IQ/OQ test cases and supporting UAT.
• Experience coordinating or supervising small technical teams.
• Excellent written and verbal communication skills.
• Ability to travel to client laboratory locations as needed.

Preferred Qualifications

• Experience with Confluence, JIRA, Xray/Vera, and ServiceNow.
• Experience developing and delivering technical training.