Senior Technical Adoption Specialist – Forma Build

Pomona College; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Pomona College is seeking a Senior Technical Adoption Specialist to join our Technical Adoption group within Customer Success in San Francisco, CA. This role involves delivering coaching sessions and acting as a technical advisor to ensure the adoption of Autodesk products.

The successful candidate will have a Bachelor's degree, 5 years of experience, and expert knowledge of Autodesk Forma Build. Ability to communicate fluently in both Spanish and English is essential for driving customer success.

Qualifications

• Minimum of 5 years of experience in a related field.
• Expert knowledge of Autodesk Forma Build and Forma Data Management.
• Ability to manage multiple projects simultaneously and prioritize effectively.

Responsibilities

• Deliver live coaching sessions to drive adoption of Autodesk solutions.
• Act as a technical trusted advisor to customers.
• Build, maintain and deliver packaged service offerings.

Skills

Expert knowledge of Autodesk Forma Build

Strong communication skills

Strong troubleshooting and analytical skills

Bilingual Spanish and English

Education

Bachelor’s degree or equivalent experience

Tools

Autodesk Forma Build

Autodesk Desktop tools

Job description

Senior Technical Adoption Specialist – Forma Build

Our Technical Adoption group at Autodesk is seeking highly motivated professionals to help our strategic customers optimize their investment and achieve measurable business outcomes by leveraging Autodesk solutions. We do this by delivering professional and customized product services that help our customers achieve their business goals while maximizing adoption of Autodesk products and platforms.

As the Senior Technical Adoption Specialist (TAS) for Architecture, Engineering and Construction (AEC), you will provide top-level technical expertise to our customers. You will join the Technical Adoption group within Customer Success – a team that values professional development and rewards high performance.

Responsibilities

• Deliver live coaching sessions to drive adoption of Autodesk solutions
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
• Deliver digital content via one-to-many webinars for end users to drive successful adoption of Autodesk solutions
• Develop and update digital content adhering to the corporate design standards of quality and consistency, that solves specific customer challenges

Minimum Qualifications

• Bachelor’s degree or equivalent experience
• Minimum of 5 years of experience in a related field
• Expert knowledge of Autodesk Forma Build and Forma Data Management
• Ability to manage multiple projects simultaneously and prioritize effectively
• Strong communication skills, with the ability to clearly explain complex technical concepts
• Strong troubleshooting and analytical skills
• Ability to converse fluently in Spanish and English (bi-lingual or native)

Preferred Qualifications

• Additional knowledge of Autodesk Desktop tools and/or Autodesk Forma, formerly Autodesk Construction Cloud
• Experience delivering technical training to large, demanding customers
• Experience identifying and improving AEC workflow challenges through Autodesk Forma
• Experience working collaboratively with global teams
• Takes ownership and adapts to change

Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.