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Tennr is seeking a senior operations lead in New York City to head a product pod. This hands-on role splits time between writing and reviewing code, shaping system design, and coaching engineers.
A strong candidate has many years of full stack or backend work, a track record building scalable web systems and distributed services, and excels at guiding engineers through ambiguous problems. The role emphasizes clear communication, prioritization, and collaboration with product and data teams to
Operations · New York City Office · FullTime · Senior level
This is a hands on lead role on a product pod, splitting time between writing and reviewing code, shaping system design, and coaching engineers. A strong candidate brings many years of full stack or back end work, a record of building scalable web systems and distributed services, and comfort guiding engineers at several levels. Clear communication, sound prioritization, and ease with unclear problems matter as much as technical depth.
The product runs on models that read medical documents and route referrals, so the lead shapes how those models fit into reliable services and how people check and correct the output. Much of the judgment stays human: deciding what to build, weighing tradeoffs, and turning customer feedback into features. The role sits where model driven automation meets the everyday work of getting patients to care.
The posting lists building on large language models or agent setups as a plus, along with speech models, real time audio and video, and telephony integrations. A candidate can build this by shipping features that put models into production workflows and by learning how document reading and routing pipelines are evaluated and kept reliable. Experience with voice or phone systems would also fit the company's document and call handling work.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
AI trained on medical documents that reads faxed patient referrals and routes them so specialty practices stop losing patients in paperwork.