Senior Tech Lead – Agentic AI for Enterprise Conversations

Servicenow; Mountain View (CA); Hybrid; USD 130,000 - 160,000; Full time

Job summary

Servicenow is looking for a Conversation Product Engineer in Mountain View, CA. You will leverage cutting-edge Machine Learning technologies, particularly Generative AI, to innovate and enhance user experiences. Responsibilities include collaborating with experts, designing product features, and expanding the product’s market reach. Candidates should possess a degree in computer science and over 7 years of scalable system development experience. This role offers a flexible work environment in a rapidly growing AI startup.

Qualifications

• 7+ years professional experience in scalable system development.
• Strong product sense and passion for building scalable web or conversational UI products.
• Ability to tech-lead and oversee end-to-end delivery of a project.

Responsibilities

• Collaborate with GAI conversational framework experts to design product features.
• Expand the product’s reach to more customers and global markets.
• Develop as a well-rounded product engineer applying LLM technologies.

Skills

Technical leadership

Strong communication skills

Product development

Cross-functional collaboration

Learning agility

Education

BS or higher degree in computer science or related field

Job description

Servicenow is looking for a Conversation Product Engineer in Mountain View, CA. You will leverage cutting-edge Machine Learning technologies, particularly Generative AI, to innovate and enhance user experiences. Responsibilities include collaborating with experts, designing product features, and expanding the product’s market reach. Candidates should possess a degree in computer science and over 7 years of scalable system development experience. This role offers a flexible work environment in a rapidly growing AI startup.