Senior Tech Infrastructure Program Manager, OTS Deployment

Amazon; Nashville (TN); On-site; USD 141,200 - 191,100; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid Time Off

Job summary

Amazon's Global OTS Deployment organization leads IT projects that cross business teams and operations to power the physical fulfillment network worldwide. This role develops and manages projects end-to-end, coordinating timelines, resources, and milestones while ensuring on-site installation quality with frequent travel.

A qualified candidate has 5+ years of program or technical PM experience, a Bachelor's degree, PMP or equivalent certification, and familiarity with networks and IT

Qualifications

• 5+ years of program management or technical project management experience.
• Experience with project management.
• Experience working with networks, IT infrastructure, or system integration.
• Project Management Professional (PMP) or equivalent certification.

Responsibilities

• Develop and manage IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
• Provide project management and direction to ensure the project team understands timelines, risks, and roles/responsibilities.
• Act as an escalation point for the project team and stakeholders.
• Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders.
• Proactively manage change control and communicate impact in project scope, risks, and contingency plans.
• Identify and manage project dependencies and critical paths.
• Plan and schedule project timelines and milestones.
• Track and communicate project milestones, deliverables and risks.
• Ensure proper follow-up on installation schedules and vendor quality.

Skills

Program management

Network design

IT infrastructure

PMP certification

Education

Bachelor's degree or equivalent

Job description

Description

The Global OTS Deployment organization manages a complex suite of projects and programs and is responsible for strategic initiatives that cross business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers’ orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.

The Global OTS Deployment organization manages a complex suite of projects and programs and is responsible for strategic initiatives that cross business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers’ orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.

Key job responsibilities

• Develop and manage IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
• Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team.
• Act as an escalation point for the project team and project stakeholders.
• Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders are procured.
• Proactively manage change control and communicate impact in project scope, identify risks & issues, and devising contingency plans.
• Identify and manage project dependencies and critical paths.
• Plan and schedule project timelines and milestones.
• Track and communicate project milestones, deliverables and risks.
• Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with corporate standards and procedures, and ensure proper follow-up.
• Facilitate formal turn-over with onsite team, support partners and monitor deliverables until agreed upon launch/project milestone is achieved.
• Daily collaboration with internal and external stakeholders.
• Update or develop documentation on processes that are critical to successfully implementing your projects.

This role will include frequent travel within the assigned region and Internationally (up to 50%).

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

Benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Basic Qualifications

• 5+ years of program management or technical project management experience
• Bachelor's degree or equivalent
• Experience with project management
• Experience working with networks, IT infrastructure, or system integration
• Project Management Professional (PMP) or equivalent certification

Preferred Qualifications

• Master's degree or equivalent
• Knowledge of network design, protocols and troubleshooting
• Experience using strong customer service, communication, and interpersonal skills
• Experience with written and verbal communication and presentation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 141,200.00 - 191,100.00 USD annually

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually

USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company - Amazon.com Services LLC