Senior Team Leader, Commercial Lines

Leading Risk Solutions; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player seeks a Senior Team Leader to manage a significant premium portfolio and lead a dedicated team in a fully remote setting. This role combines strategic client advisory with hands-on team development, focusing on enhancing operational efficiency and mentoring professionals. The ideal candidate will leverage their extensive P&C insurance knowledge and leadership experience to redefine workflows and optimize processes. Join a dynamic and collaborative culture that values innovation and offers a competitive salary and comprehensive benefits, allowing you to shape the future of a modern insurance brokerage.

Benefits

Health Insurance

401(k)

Profit-Sharing

Flexible Work Environment

Autonomy in Role

Collaborative Culture

Qualifications

• 15+ years of experience in commercial P&C insurance brokerage.
• Strong leadership and mentoring capabilities.
• Deep technical knowledge across various insurance coverages.

Responsibilities

• Lead and mentor a team of account professionals.
• Manage a portfolio of mid-market commercial accounts.
• Redesign workflows and optimize processes for efficiency.

Skills

Leadership

Communication

Client Management

P&C Insurance Knowledge

Process Optimization

Education

Bachelor's Degree

Active Property & Casualty License

Tools

Sagitta

ImageRight

Job description

Join to apply for the Senior Team Leader, Commercial Lines role at Leading Risk Solutions

About Leading Risk Solutions

Founded on a legacy that dates back to 1952, Leading Risk Service Co., LLC (LRS) is a trusted insurance brokerage and risk management firm serving the New York Metropolitan area. We specialize in helping businesses, professional service firms, and non-profit organizations manage risk through tailored insurance solutions. Today, we proudly support hundreds of nonprofits, manage over $70 million in client premiums, and maintain strong relationships with top-tier carriers, including Travelers, Hartford, Chubb, C.N.A., Nationwide, AmTrust, AIG, and many others.

About The Role

We are seeking a Senior Team Leader to manage a $10M+ premium portfolio of small to mid-market commercial clients and lead a team of account professionals. This leadership role combines strategic client advisory with hands-on team development and operational optimization. The ideal candidate has strong technical P&C coverage knowledge, experience managing a book of business, and a passion for process efficiency and team mentorship.

You will work with an internal team to redesign workflows across the client lifecycle, helping to delegate tasks appropriately between account executives and support staff. This is an opportunity to help define the structure, service model, and growth strategy for our commercial practice in a fast-paced, fully remote environment.

Key Responsibilities

Leadership & Team Development

• Lead and mentor a team of account professionals with support from a centralized operations team.
• Provide regular feedback and coaching to drive performance, accuracy, and timeliness.
• Help recruit and onboard new team members and contribute to their ongoing development.

Client & Book Management

• Manage a portfolio of mid-market commercial accounts with direct-written business.
• Serve as a technical and strategic advisor for clients, ensuring tailored insurance programs and high service standards.
• Address complex or escalated issues as needed and provide expert-level resolution.

Operational Excellence

• Redesign workflows and delegate tasks across the client lifecycle (submissions, quoting, binders, endorsements, renewals, claims).
• Optimize processes using Sagitta and ImageRight/WorkSmart.
• Monitor team performance using KPIs, dashboards, and other metrics.

Carrier & Market Engagement

• Maintain strong carrier relationships to negotiate competitive terms.
• Support junior staff with underwriting communications and marketing strategies.
• Deliver compelling presentations tailored to underwriters and client priorities.

Qualifications

• 15+ years of experience in a commercial P&C insurance brokerage environment.
• Proven leadership experience managing client accounts and mentoring team members.
• Deep technical knowledge across Property, General Liability, Auto, Umbrella, Workers' Comp, and E&O.
• Strong communication skills with the ability to clearly present to clients, underwriters, and internal teams.
• Proficient in agency management and imaging systems (Sagitta and ImageRight required).
• Strong goal-setting and production tracking capabilities using KPIs and dashboards.
• Compliance and documentation awareness, including surplus lines, E&O, and state licensing.
• Active Property & Casualty license required.
• Comfortable working in a remote, collaborative, fast-moving environment.

Why Join LRS

• Competitive salary based on experience and performance.
• Comprehensive benefits package, including health insurance, LTD, FSA, 401(k), and profit-sharing.
• High degree of autonomy and flexibility in a fully remote role.
• Entrepreneurial and collaborative culture with room to innovate and lead.
• Opportunity to shape the future of a growing, modern insurance brokerage.