Senior Tax Consultant - Remote Expert Guidance

Intuit, Inc.; Las Vegas (NV); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. in the United States is seeking a highly qualified tax professional to assist TurboTax customers with tax returns, explanations of tax terms, and expert guidance in a fully remote, video-enabled setting.

Candidates must hold CPA/EA/attorney credentials, have 2+ years of federal/state 1040 prep experience, and be willing to train. The role offers performance-based pay, potential bonus, and flexible hours.

A dedicated hardwired internet connection and residency in the U.S. are required.

Qualifications

• Active CPA/EA/Attorney with strong tax preparation experience
• 2+ years of federal and state individual 1040 prep for at least 30 clients per season
• Proficient with TurboTax or equivalent tax preparation software
• Bilingual English/Spanish a plus, strong communication skills

Responsibilities

• Virtual, customer-facing role using video software to interact with customers
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations
• Create high quality customer interactions with empathy and expertise in tax preparation
• Guide customers using government sites, professional resources, and team expertise to deliver correct answers
• Follow defined practices and policies to troubleshoot tax advice and preparation inquiries
• Document customer interactions and strive to meet KPI metrics and Big Bet Goals
• Participate in pilot testing, projects and training as needed
• Complete required training including compliance and upskilling requirements

Skills

Active CPA/EA/Attorney

Tax preparation experience

Excellent communication

Bilingual English/Spanish

Tools

TurboTax

Commercial tax software

Job description

Intuit, Inc. in the United States is seeking a highly qualified tax professional to assist TurboTax customers with tax returns, explanations of tax terms, and expert guidance in a fully remote, video-enabled setting.

Candidates must hold CPA/EA/attorney credentials, have 2+ years of federal/state 1040 prep experience, and be willing to train. The role offers performance-based pay, potential bonus, and flexible hours.

A dedicated hardwired internet connection and residency in the U.S. are required.