Senior Tax Advisor — Remote Client Guidance

Intuit, Inc.; Maumelle (AR); Remote; USD 39,000 - 52,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax preparation and expert guidance.

You will help customers complete federal and state returns, explain tax terms, and ensure accurate calculations while delivering strong customer service. Ideal candidates have an active CPA/EA/Attorney credential, 2+ years of experience, and are comfortable with video interactions.

Qualifications

• Active unrestricted credential: CPA/EA or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 returns for 30+ clients per season using commercial tax software.
• Must possess or obtain state licenses, PTIN, and elasticity for compliance requirements.
• Willingness to work at least 20 hours per week.
• Bilingual English/Spanish is a plus.

Responsibilities

• Assist TurboTax customers in completing tax returns and provide tax advice.
• Perform full service return preparation and signatures.
• Answer product and software questions and perform tax calculations.
• Document customer interactions and maintain CRM notes.
• Meet KPI metrics and participate in training and pilot programs.

Skills

Active unrestricted credential (CPA/EA

Tax preparation experience

Customer service

Video/Audio communication

Bilingual English/Spanish

Tools

Tax software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax preparation and expert guidance.

You will help customers complete federal and state returns, explain tax terms, and ensure accurate calculations while delivering strong customer service. Ideal candidates have an active CPA/EA/Attorney credential, 2+ years of experience, and are comfortable with video interactions.