Senior Tax Consultant — Remote CPA/EA Expert

Intuit, Inc.; Westerville (OH); A distancia; USD 34.000 - 43.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a remote tax professional with an active CPA/EA or practicing attorney credential to assist TurboTax customers. You will provide expert tax guidance, prepare and sign returns, and answer software questions through a virtual channel.

The role requires at least 20 hours per week and strong communication. Responsibilities include using Smartlook for video interactions, documenting all customer conversations, and meeting company KPI targets while training on new products and

Formación

• Must possess active unrestricted credential: CPA, EA, or Practicing Attorney with tax preparation experience.
• 2+ years of recent federal/state 1040 return preparation for 30+ clients per season using commercial software.
• Must hold or obtain related state licenses/certificates/bonds and a PTIN.
• Willing to work a minimum of 20 hours per week.
• Knowledge of Circular 230; strong computer skills; excellent verbal and written communication.

Responsabilidades

• Interact with customers virtually using video software.
• Provide tax advice and full service return preparation and signing.
• Answer product and software questions and perform tax calculations.
• Document interactions and meet KPI metrics and program goals.
• Complete required training and development as determined by the business.

Conocimientos

Active unrestricted credential (CPA/EA

Tax preparation experience

Strong communication skills

Video/online customer interaction

Bilingual English/Spanish a plus

Critical thinking and problem solving

Herramientas

Smartlook

Descripción del empleo

Intuit, Inc. is seeking a remote tax professional with an active CPA/EA or practicing attorney credential to assist TurboTax customers. You will provide expert tax guidance, prepare and sign returns, and answer software questions through a virtual channel.

The role requires at least 20 hours per week and strong communication. Responsibilities include using Smartlook for video interactions, documenting all customer conversations, and meeting company KPI targets while training on new products and