Senior Tax Associate - Work from Home

Intuit; Charlotte (NC); Remote; USD 50,000 - 80,000; Full time

Job summary

Intuit seeks Tax Experts for the upcoming tax season, offering a 100% remote position with benefits. You will assist clients with tax preparation, leveraging your expertise and customer service skills. Applicants should have an active PTIN and relevant credentials, plus a commitment to empowering customers through their tax journey.

Benefits

401(k) savings plan with company matching

Paid sick leave

Employee discounts on TurboTax

Qualifications

• Minimum of 2 years of experience filing 30+ federal and state individual 1040 tax returns.
• Active, unrestricted EA, CPA, or Practicing Attorney credential.
• Strong customer service skills for video and audio interactions.

Responsibilities

• Assist customers in completing their taxes using TurboTax products.
• Provide tax advice, return preparation, and software inquiries.
• Document customer interactions accurately.

Skills

Customer Service

Tax Preparation

Knowledge of Tax Laws

Education

EA, CPA, or Practicing Attorney

Job description

Overview

Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you!

What You Get:

Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What you'll bring

Who You Are:

As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.

What You Need:

Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
Must be available to work a minimum of 20 hours per week, spread across three or more days.
How you will lead

What You Will Do:

In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.”
You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.

If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!