Senior Tax Advisor - Remote TurboTax Expert

Intuit, Inc.; Springfield (MO); Remote; USD 40,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking skilled tax professionals to help TurboTax customers complete their returns using expert guidance and explanations of tax terms. This remote, virtual role emphasizes high‑quality customer interactions, deep tax knowledge, and adherence to company policies.

You will prepare federal and state 1040 returns, provide tax calculations, and support customers through video interactions while meeting KPI targets and training requirements. Bilingual skills are a plus.

Qualifications

• Active unrestricted credential required (CPA, EA or practicing attorney).
• 2+ years of federal/state 1040 tax return prep for at least 30 clients per season.
• Must have PTIN and state licenses as applicable.
• Tech-savvy with strong software knowledge and video communication ability.
• Fluent in English; Spanish a plus.

Responsibilities

• Interact with customers via video, providing tax guidance and full-service return preparation.
• Assist with tax calculations and product/software inquiries.
• Document interactions and meet KPI metrics.
• Participate in training, pilots, and experience validations.

Skills

Unrestricted credential (CPA/EA/Attny)

Tax preparation experience

Strong communication

Bilingual English/Spanish

Video/remote support

Web research ability

Customer empathy

Problem solving

Education

CPA/EA/Attorney credential

2+ years tax prep experience

Tools

TurboTax software

Smartlook video tool

Job description

Intuit, Inc. is seeking skilled tax professionals to help TurboTax customers complete their returns using expert guidance and explanations of tax terms. This remote, virtual role emphasizes high‑quality customer interactions, deep tax knowledge, and adherence to company policies.

You will prepare federal and state 1040 returns, provide tax calculations, and support customers through video interactions while meeting KPI targets and training requirements. Bilingual skills are a plus.