Senior Tax Advisor - Remote (CPA/EA/Attorney)

Intuit, Inc.; Fayetteville (AR); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Tax Specialist to assist TurboTax customers with preparing and reviewing their federal and state returns. You will provide expert tax guidance, explain tax terms, and help customers complete their returns using TurboTax products.

The role emphasizes clear communication, high-quality customer service, and adherence to compliance standards. Remote, part-time to full-time availability with training and potential bonuses is offered.

Qualifications

• Active, unrestricted credential: CPA, EA, or Practicing Attorney with tax preparation experience.
• 2+ years preparing federal and state 1040 returns for 30+ clients per season using commercial tax software.
• State licenses/permits/bonds required or obtainable.
• PTIN active.
• Willingness to work minimum 20 hours/week.
• Knowledge of Circular 230.
• Strong tech skills and ability to work remotely.

Responsibilities

• Virtual, customer-facing role using video communications software (Smartlook).
• Provide tax advice and full service return preparation and signature.
• Answer product/software questions and tax calculations.
• Create high quality customer interactions with empathy and expertise.
• Use government websites and professional resources to find accurate answers.
• Document customer interactions and follow procedures to resolve inquiries.
• Meet KPI metrics and participate in training and pilots as needed.

Skills

CPA

EA

Practicing Attorney

Video chat proficiency

Tax software proficiency

Tools

Commercial tax software

Job description

Intuit, Inc. is seeking a Tax Specialist to assist TurboTax customers with preparing and reviewing their federal and state returns. You will provide expert tax guidance, explain tax terms, and help customers complete their returns using TurboTax products.

The role emphasizes clear communication, high-quality customer service, and adherence to compliance standards. Remote, part-time to full-time availability with training and potential bonuses is offered.